GEval lets you delete either an entire conversation or one message from a conversation. GEval will empty messages from your Trash automatically after 30 days, or you can permanently delete messages yourself.

1. Open the conversation and find the message in question.
2. Click the down arrow next to Reply, at the top right of the message pane.
3. Click Delete this message.

Conversations are a part of the fundamentally different approach that Google takes to organizing e-mail.  GEval groups all replies with their original message, creating a single conversation or thread. In other email systems, responses appear as separate messages in your inbox.  In GEval, replies to replies (and replies to those replies) are displayed in one place, in order, making it easier to understand the context of a message -- or to follow the conversation.

When you open one message in a conversation, all of your related messages will be stacked neatly on top of each other, like a deck of cards. Google calls this Conversation View. In Conversation View, each new message is stacked on top of the ones that arrived before it, so that the newest message is always the one you see first.

To see all the messages in a conversation, just click Expand all.

Before you can chat with someone in GEval, you'll need to invite them by following the instructions below. Your friend will see the invitation above their Contacts list in GEval asking if they'd like to be able to chat with you. Until they accept, you'll see 'Invited' next to their name in your Contacts list.

Once they've accepted your invitation, you'll see a status button to the left of their name in your Chat list, which indicates whether they're available (green), busy (red), idle (yellow), or offline (gray). At that point, just click on their name to send them a chat message.

To invite a GEval or Gmail user:

1. In the 'Search, add, or invite' box at the top of the Chat area, type your friend's username. If they're already in your Contacts, GEval will pre-populate their username.
   1. NOTE: GEval chat is already aware of all evaluation users and will be able to add merely by searching for first or last names.
2. Click Invite to chat.
3. In the window that appears, click Send Invites. A yellow notification banner lets you know your invitation has been sent successfully.

Alternatively, you can click Add Contact at the bottom of the Chat area, enter your friend's username, and then click Send Invites. If you invite someone who doesn't use GEval, Gmail, or Google Talk, we'll send an email asking them to sign up for one of these products.

If you find a message wrongly classified as spam, you can unmark the message. Just select the message, and click the Not Spam button that appears at the top and bottom of your current view. Unmarking a message will automatically move it to your inbox.

If you find that some senders' messages are consistently being mislabeled as spam, you can prevent this by:

To create a contact:

1. Click Contacts along the left side of any page.
2. Click the New Contact button in the top-left corner of the Contact Manager.
3. Enter your contact's information in the appropriate fields.
4. Click Save to add your contact.

To edit a contact:

1. Select the contact in the Contacts list.
2. Click Edit at the top of the page.
3. Make your desired changes.
4. Click Save at the top of the page.

To add a contact to a contact group:

1. Select the contact in the Contacts list.
2. Open the Groups drop-down menu.
3. Under Add to..., select the group you'd like to add the contact to, or select New group to create a new group.

   or

1. Select the group you'd like to add to.
2. Enter the contact's name or email address in the Add this to group box at the top of the contact list.

To remove a contact from a contact group:

1. Select the contact in the Contacts list.
2. Open the Groups drop-down menu.
3. Under Remove from..., select the group you'd like to remove the contact from.

To permanently delete a contact:

1. Select the contact in the Contacts list.
2. Click Delete Contact at the top of the page.
3. Click OK.

NOTE: Email addresses are automatically added to your Contacts list each time you use the Reply, Reply to all, or Forward functions to send messages to addresses not previously stored in your Contacts list. If these addresses don't appear immediately, try waiting a few minutes or signing out of your account and signing back in. "Also, each time you mark a message as 'Not Spam,' your Contacts list is automatically updated so that future messages from that sender are received in your inbox.

GEval's filters allow you to manage the flow of incoming messages. Using filters, you can automatically label, archive, delete, star, or forward your mail, even keep it out of Spam -- all based on a combination of keywords, sender, recipients, and more.

To create a filter:

1. Click Create a filter (next to the Search the Web button at the top of any GEval page).
2. Enter your filter criteria in the appropriate field(s).
3. Click Test Search to see which messages currently in GEval match your filter terms. You can update your criteria and run another test search, or click Next Step.
4. Select one or more actions from the list. These actions will be applied to messages matching your filter criteria in the order in which the actions are listed -- for example, you could choose to Forward matching messages to a specific email address, then Delete the messages.
5. If you'd like to apply this filter to messages already in Gmail, select the Also apply filter to x conversations below checkbox.
6. Click Create Filter.

To create a filter from within a message:

1. Click the drop-down menu next to Reply.
2. Select Filter messages like this.
3. Enter your filter criteria in the appropriate field(s).

To edit or delete existing filters:

1. Click Settings (at the top-right of any Gmail page).
2. Click Filters.
3. Find the filter you'd like to change and click its edit link, or click delete to remove the filter.
4. If you're editing the filter, enter the updated criteria for the filter in the appropriate fields, and click Next Step.
5. Update any actions and click Update Filter.

1. Log into Comms Express.
2. Open Address Book.
3. Click Import/Export.
4. Under the Export Format pulldown menu, select "Microsoft Outlook CSV."
5. Save the file to your desktop.
In GEval, go to Contacts on the left menu bar.
Click Import in the menu on the upper-right hand side.
Click Browse and find your Contacts file on the Desktop.
Should you desire to file these contacts separately from the ones you already have in Gmail, check the box next to "Also add these imported contacts to:" and set the name to Transfer.
Click Import.
Your contacts will now be available to you!