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Contact Information

315-859-4169
315-859-4185 (fax)

Information Technology Services


Technology Support Search

The ITS Documentation system can be utilized to view support documents for the various hardware, software and network resources ITS supports.

Use "AND" or "OR" operators to connect multiple search terms (e.g., Mac and FTP).


What's New?

  • ITS Newsletter

    View current and past ITS Newsletters ...


  • Windows Vista Information

    You may have heard that Microsoft has unveiled Windows Vista, a new operating system and major upgrade to Windows XP. At this time, ITS is recommending that you NOT install Vista on your personal/home computers. In addition, ITS will NOT be installing Windows Vista on institutional computers for the fall of 2007.
    More Information ...


  • Wireless Networking Available

    Secure wireless network connectivity is now available in all of the buildings and major outdoor areas on campus.
    More Information ...


  • Eudora Replacement Information

    Qualcomm recently announced they will cease commercial development of Eudora, the popular e-mail software product used for many years by Hamilton College employees and faculty. Our recommended replacement for Eudora is Mozilla Thunderbird. We understand that changing e-mail software can be inconvenient so ITS has several options for you to consider.
    More Information....


Sophos Virus Alerts

Protect yourself with free Sophos anti-virus software. Current virus profiles are as follows:

• 7 Oct 2008 Mal/RarMal-B
• 7 Oct 2008 Troj/AOL-Buddy
• 7 Oct 2008 Troj/Banhost-AA
• 7 Oct 2008 Troj/Bckdr-QPO
• 7 Oct 2008 Troj/Bckdr-QPP

If you detect a virus that you think is new, please e-mail the name of the virus to endvirus@hamilton.edu.

Key Resources

Audiovisual/Presentation Requests Central Storage E-Mail HILLgroup Information Commons ListServ Mailing List Info Multimedia Presentation Center (MPC) Technology Support Search Quick Reference Guide Web Support

Services (phone numbers)

Audiovisual Services (x4231) Benefactor (x4633) Cable Television (x4120) Colleague (x5247) Computer Repair (x4171) Helpdesk (x4181) Instructional Support (x4877) Laptop Loaner (x4169) Network (x5638) Phones - Employees (x4160) Phones - Students (x4160) Training (x4178) Web Support (x4932)