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Contact Information

315-859-4169
315-859-4185 (fax)

 

Student Phones - Dialing and Voice Mail Instructions

 


NOTE: The information on this page is fully up-to-date and accurate for the 2008-2009 academic year.


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    Student Dialing Instructions


    On Campus Calls:
    Dial last 4 digit extension number

    Local calls:
    Dial 9 + local number  
  •  Local Area Dialing Exchanges:
    202,223,225,235,240,266,269,271,272,281,292,327,330,334,335,336,337,338,339,351,356,368,371,381
    404,507,520,525,526,527,533,542,557,571,580,607,617,624,709,721,722,723,724,725,728,731,732,733
    734,735,736,737,738,739,749,765,768,790,792,793,794,795,796,797,798,799,829,832,838,841,853,859
    890,939,941,953
     

    Regional and Long Distance Calls:
    (You will need a pre-paid phone card or calling card)
    Dial 9 + toll free access number (800/888) of your pre-paid phone card or calling card and follow prompts

    International Calls:
    Dial 9 + toll free access number (800/888) of your pre-paid phone card or calling card and follow prompts. Note: For international calls, you need to enter 011 + country code + city code (if needed) + phone number

    Toll Free Calls:
    Dial 9 + 1 + 800, 855, 866, 877 or 888 + phone number

    Calling Cards, Credit Cards, and Collect Calls:
    Dial 9 + 1 + 800, 855, 866, 877 or 888. Access phone number on your card and follow directions

    Directory Assistance:
    Dial 9 + toll free access number (800/888) of your pre-paid phone card or calling card and follow instructions

         

     

    Student Voice Mail Instructions


    You may request a personal voice mail box to receive and send messages on your resident room phone line. There is no charge for this service. Email telephone@hamilton.edu with your name, residence and room number.
    If you change rooms during the school year, please notify the telephone system administrator at extension 4160 or email telephone@hamilton.edu to move your voice mailbox to your new phone number. For those planning on staying on campus for the summer and wish to retain their voice mailbox please email telephone@hamilton.edu.

    To Set up Your Voice Mail Box:  
    • From your own phone dial 4808
    • Enter temporary pass code: 1111
    • Follow prompts to record name and greeting

    Facts You Should Know:

    • You keep the same voice mail box for the academic year
    • Your voice mail box moves with you from room to room
    • Maximum greeting length: 30 seconds
    • Maximum message length: 2 minutes
    • Maximum messages in voice mail box at one time: 20
    • Days new messages kept: 999 days
    • Days saved messages kept: 999 days

    To Enter Your Voice Mailbox:

    • From Your Room
      • Dial 4808
      • Enter your pass code
    • From Another Phone on Campus
      • Dial 4809
      • Press the # key
      • Enter the last four digits of your phone number
      • Follow the prompts
    • From Off-Campus
      • Dial 315-859-4809
      • Press the # key
      • Enter the last four digits of your phone number
      • Follow the prompts

    Using Your Voice Mail Box:

    • Retrieve Messages:
      • Press 1 to listen
      • Press 2 to pause
      • Press 3 3 to fast forward to the end
      • Press 9 to increase the volume
      • Press # to skip to the next message
    • Change Pass Code:
      • Press 4 personal options
      • Press 2 administrative options
      • Press 1 pass code
      • Press 5 personal pass code
    • Change Greeting:
      • Press 4 personal options
      • Press 3 greetings
      • Press 1 personal greeting

     

      

    Student Phone Features & Tips, Troubleshooting

    and Repair


    Each dorm room is equipped with an analog line. You must provide your own phone. If you have requested a voice mailbox and have set it up a new message will be indicated by a stutter dial tone when you lift your handset.

    Call Waiting:  
    • Press switchhook / flash button (The switchhook is located where your handset or receiver rests when you hang up. The flash button is a separate button on some phones, used to cut off calls or break off the dial tone.)
    • Answer a new call
    • Press switchhook / flash button to return to original call

    For Trouble Accessing Your Voice Mail Box:

    • Call your phone number from another phone to make sure you have set up your voice mailbox on the correct extension.
    • Make sure your phone is set to tone and not pulse (look for a small slide or switch on your phone or base)

    For Trouble Dialing Off Campus:

    • If making regional or long distance calls, make sure your pre-paid phone card or calling card is active
    • Make sure your phone is set to tone and not pulse (look for a small slide or switch on your phone or base)

     Stutter Dial Tone: indicates a voice mail message

    For Static or Noise: Call 4160 or e-mail: telephone@hamilton.edu

    For No Dial Tone:

    • Check all connections
    • Make sure you are plugged into the voice jack and not the network jack
    • Try another phone in the jack to make sure it is not your phone. Remember cordless phones need to be charged and have batteries that need replacing

    Questions: telephone@hamilton.edu or 1-315-859-4160

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