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Remote Access to Network Resources for Employees



Introduction


 

Many Hamilton College network resources such as our web sites, e-mail, library systems, etc. are readily available to the campus community from off-campus locations.  If you are away from campus and need to use these network resources, the only requirement to connect to them is to have a computer that is connected to the Internet by dial-up modem, cable modem, DSL, or another network (a corporation, library, hotel, coffee shop, another college, etc.)

However, some network resources have more restricted access from off-campus. These include the Employee Storage Server (ESS,) Datatel (Colleague & Benefactor,) and access to network servers by systems administrators.
To access these resources from off-campus, Information Technology Services (ITS) recommends the following options:

  • ESS File Manager access to personal ESS folders via the my.hamilton.edu portal.
  • Remote Desktop - access to your office computer from off-campus allowing you to access all of the servers, files, and programs you use in the office.
  • VPN access (Virtual Private Network) - access to Hamilton network servers if Remote Desktop is not a viable solution for your particular needs.


ESS File Manager


The ESS File Manager is a web interface for the Employee Storage Server (ESS.)  The ESS File Manager is the simplest way to get to your personal ESS folder to access your files. It is also your best option for off-campus access to these files if you use a dial-up internet connection. You can use it to download files from ESS to your off-campus computer, upload files from your off-campus computer to ESS, create new folders within your ESS folder, rename files and folders on ESS, and delete files and folders on ESS. This tool only provides access to personal ESS folders; you cannot use it to access departmental or special shared campus folders. You can access the ESS File Manager with this link: http://my.hamilton.edu/myhamilton/filemanager.

If you would like more information on how to use the ESS File Manager, please refer to the following document for detailed instructions:

ESS File Manager on the WWW



Remote Desktop


Remote Desktop is an application built into Windows XP Professional on college owned Windows computers. When properly configured, it allows a remote user to securely connect to their office computer and access all of the resources (local and network) that are available when sitting at their computer in their office. To use Remote Desktop successfully, you need to meet the following requirements:

  • You must have a Windows XP Professional computer configured to allow Remote Desktop connections. It must be turned on and connected to the Hamilton College network.
  • You must have a computer off-campus running one of the following operating systems:
    • Windows XP Professional or Home Edition
    • Windows 98 or 2000 (not fully supported by ITS.)*
    • Mac OS X 10.2.8 or later
  • You must have a fast internet connection to your off-campus computer to use the Internet (a cable modem, DSL, or another high-speed network is recommended).
* Although ITS doesn't fully support these operating systems, Remote Desktop connectivity software is available for free from Microsoft

If you meet these requirements, please refer to the following documentation for detailed information on setting up and using Remote Desktop:

Windows
off-campus instructions:
Using Remote Desktop in Windows XP

Mac OS X off-campus instructions:
Using Remote Desktop in OS X to Connect to Windows XP


Virtual Private Network (VPN)


The Hamilton VPN provides secure, encrypted connections which allow an off-campus computer to appear to be connected to the Hamilton College network. VPN access is available only to off-campus computers used by the following people:

  • Employees who travel extensively and need regular access to Datatel from off-campus
  • Employees who administer servers and other systems who need secure access to those systems from off-campus.

Users who fit into one of these categories can contact Network Services (x5638) to request VPN access. For detailed instructions on how to acquire, set up, and use the Hamilton VPN connection, please refer to the following document:

Cisco VPN Client


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