Hamilton College
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Contact Information

315-859-4169
315-859-4185 (fax)

Telephone Services

Customer Satisfaction Survey


Please answer ALL of the questions below

1. Are you a:    Student Employee

2. What was the nature of the problem that you called about?
    Telephone Service (installs, moves or changes)
    Telephone Problem
    Voice Mail Service (installs, moves or changes)
    Voice Mail Problem
    General Question(s)
3. Was the problem resolved to your satisfaction?
    Yes
    No
4. If you answered "No" to question 3, what could we have done better?



5. Was it necessary to leave a message before you received help?
    Yes
    No
6. Please rate your experience with the resolution of this problem:
    4 Excellent
    3 Good
    2 Fair
    1 Poor
7. Additional comments, if any:



Optional Information:

8. Your name:
9. Your phone number:

Please review your selections and make any changes you want.
To submit your survey, click on the "Submit Survey" button below. To clear out all of the questions above and start over, click on the "Start Over" button.

Key Resources

Audiovisual/Presentation Requests Central Storage E-Mail HILLgroup Information Commons ListServ Mailing List Info Multimedia Presentation Center (MPC) Technology Support Search Quick Reference Guide Web Support

Services (phone numbers)

Audiovisual Services (x4231) Benefactor (x4633) Cable Television (x4120) Colleague (x5247) Computer Repair (x4171) Helpdesk (x4181) Instructional Support (x4877) Laptop Loaner (x4169) Network (x5638) Phones - Employees (x4160) Phones - Students (x4160) Training (x4178) Web Support (x4932)