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Requirements, Services & Costs

There is a strong interaction between the quality and extent of services a campus offers and the costs associated with this infrastructure. There is also a tremendous variation in the ways campuses charge for these services. To evaluate the benefits received, and to be able to directly compare costs, you will need answers to these questions.

What, if any, technology fee is charged by the campus and what does it cover?

There is no technology fee at Hamilton. Access to all computing facilities is provided to all members of the Hamilton community.

Are students required to purchase their own computer?

No. However, more than 97% of our current students have their own computer connected to the campus network. Computers are increasingly becoming integrated into the teaching and learning experience, so use of computing is a regular part of each student's Hamilton experience.

What technology did the class of 2013 bring with them to campus?

• 98% brought computers
• 97% were laptops
• 60% Macintosh
• 38% Windows
• 89% brought an MP3 player
• 95% brought cell phones; 52% were smart phones
• 56% brought printers

How does the campus make computing and network access financially available to all students?

There is no fee for access to the network and we have many computers accessible to students that don't own their own computers.

Does the campus assess extra fees for network connections in the dorms or for off-campus access?

No additional fees are assessed. If you have a , then we provide the necessary software for connecting to the network, reading e-mail, transferring files, and surfing the web.

What kinds of support services (help desk, training, troubleshooting) are provided on campus, and during what hours of operation?

The college provides help connecting student computers to the network and supports all standard hardware and software listed in the next section.  To keep your computer safe from viruses, spyware and hacker attacks there are several things you need to have installed and up-to-date. 

Phone support 315-859-4181 is available during the summer M-F (8 a.m. - 4 p.m.), and during the academic year M-F (8:30 a.m. - 10 p.m.) & Sat-Sun (10 a.m. - 10 p.m.). 

A fee-based full service repair center is also available on campus M-F for hardware, operating system, and com pliancy related problems.

Training is provided in a variety of ways including workshops, on-line self-guided courses, and one-on-one appointments.

What hardware and software standards, if any, does the campus require, recommend, and/or support?

For new and returning students, hardware and software standards are listed on the web page. Broader institutional and standards are also described on the campus website. Using campus standard software assures that there will be support available when you have questions.

Does the campus have a plan for keeping the hardware current, and, if so, what is the replacement cycle?

All computer equipment is on a 4 - 5 year cycle.

How does the campus support printing for the students, and is there a charge for this?

There is no charge for printing. Printers are available in all computer labs and are accessible over the campus network from anywhere on campus.

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