Your Hamilton E-mail & SSS Accounts After Graduation
Backup
Your Hamilton E-mail After You Graduate
When is my account deleted?
What happens if I miss the deadline?
How do I get a deadline extension?
How do I get an alumni e-mail account?
How do I transfer mail out of my Hamilton account?
How do I forward mail to another account?
How do tell correspondents my new address?
Questions?
When is my account deleted?
Your Hamilton e-mail account will be deactivated approximately three (3) months after you graduate. Typically this occurs on August 31 or March 31 (for December graduates). Once your account is deactivated, no new mail is received. Your mail remains on the server after deactivation until your account is physically removed (deleted) one month later.
Back to top
What happens if I miss the deadline to transfer my mail to another account?
Although your account is deactivated on the deadline date, your messages are not physically removed from our server for another month. This allows us to easily restore your messages should you accidentally miss the deadline. After the one month grace period has passed, your mail is no longer retrievable.
Back to top
How do I get a deadline extension?
Under special circumstances it is possible to obtain a brief extension. Please address your request to the helpdesk (hd@hamilton.edu). You should include your reason for requesting the extension and the length of time it is desired.
Back to top
How do I get an alumni e-mail account?
The alumni address available to Hamilton graduates (you@alumni.hamilton.edu) is not an actual e-mail account. Instead, it is a mail forwarding service. To sign up for this service please visit the Hamilton Alumni Directory Registration page and follow the step-by-step registration process. When you register, you must provide a real address to which mail is forwarded when mail is addressed to you@alumni.hamilton.edu. The e-mail address you used as a student will not be available for your alumni e-mail address until your old account has been fully deleted as described above. The advantage to the alumni forwarding service is that it allows you to list a Hamilton Alumni e-mail address on professional correspondence. It remains in effect after your Hamilton account is removed and as long as the address to which you forward mail remains active.
Back to Top
How do I transfer mail from my Hamilton e-mail account to another account?
To move existing mail from your Hamilton account into another account before your Hamilton account is deleted please refer to the pertinent section below.
To transfer your Hamilton mail to an existing Gmail.com account, please visit:
http://my.hamilton.edu/information-technology-services/resource-center/moving-your-mail-to-another-account-1
To transfer your Hamilton mail to a non-Gmail web-based e-mail account:
Many web-based e-mail accounts like Gmail (e.g.Yahoo), give you the ability to automatically import mail from your Hamilton account. The settings referenced in the instructions for Gmail may assist you in transferring your mail, however, the screens will be different depending on the application you use.
Back to Top
How do I forward my Hamilton e-mail to another account?
Once you have transferred your mail to your non-Hamilton account, it is wise to start forwarding new mail to that account at the same time. When forwarding is turned on it only forwards mail received from that point forward. To transfer mail previously received, please see the section above. For instructions on how to set up forwarding, please refer to Google's help page at: http://mail.google.com/support/bin/answer.py?answer=10957
Back to Top
How do I tell correspondents my new address?
To create an auto-reply message to inform correspondents of your new e-mail address, please refer to Google's help page at: http://mail.google.com/support/bin/answer.py?answer=25922
Back to Top
Questions?
If you have questions regarding your Hamilton E-mail account after graduation, please feel free to contact the ITS Help Desk at helpdesk@hamilton.edu or call 315-859-4181.
Back to Top
Return to the ITS Home Page
Configuring my Mobile Device for HillConnect E-mail
Cell Phone ITS will provide documentation and generic settings for configuring your mobile device/smart phone to connect to HillConnect services (HillMail, HillCal) to the Hamilton Wireless network. We recommend you refer to the Google Mobile Device support pages for your specific device and to the documentation provided by your wireless carrier (Verizon, AT&T, Sprint) or/and your smart phone manufacturer (iPhone/Android/Blackberry/Windows Mobile).
This page details configuring your mobile device to synchronize it with your HillConnect e-mail and calendar. Visit our secure wireless page to configure your mobile device to use Hamilton's secure wireless network.
Configuring Your Mobile Device
Google supports the following devices for e-mail and calendar access. The ITS Help Desk is happy to take your call (x4181), but we have no way to guarantee that HillConnect and Hamilton's wireless network will be compatible with all smart phones and mobile devices.
Please read this first: What's the difference between Google Sync and IMAP
Device
Google Sync Setup
IMAP Setup
BlackBerry
BlackBerry Google Sync
BlackBerry IMAP Note: Gmail IMAP access is not officially supported for BlackBerry devices at this time.
iPhone/iPod Touch
iPhone Google Sync
iPhone IMAP
Google Android
Android Google Sync
Palm Pre/Pixie
Use device Web browser
Palm OS
Not officially supported by Google
Windows Mobile
Window Mobile Google Sync
Windows Mobile IMAP
Return to HillConnect Homepage
Google Sync versus IMAP
Cell Phone
Return to configuring my mobile device
Return to HillConnect Homepage
Sync
Supports push technology which delivers data to your device as new data is available.
There is a single setup for e-mail, calendar, and contacts.
The setup is easy.
Most devices support only one sync account.
Depending on your device, any push connection may use more power than fetching data at scheduled intervals. In some cases the difference in power usage may have a noticeable impact on your phone's battery life. To save battery life, turn off push and set device to fetch data every 30 to 60 minutes.
Beta software.
IMAP
Supports pull technology which fetches data at a scheduled interval set by the user.
One setup for e-mail and a separate setup for calendar and contacts.
The setup is easy.
Devices support multiple accounts.
Pull technology allows you to set the interval to fetch new data and therefore improving your phone's battery life.
A Few Things to Know About the HillConnect Environment
Email
Return to HillConnect Homepage
Getting help
Google continuously updates its core e-mail and calendar programs so that new features are brought to you as soon as they become available. Consequently, if you see something new that is unclear, your best bet is to take advantage of the online help built in to HillMail and HillCal.
How do I access the HillConnect environment directly?
To log in directly to your HillMail account, please go to: http://hillconnect.hamilton.edu
What is the "Migrated" label/folder?
If you had an active e-mail account at Hamilton prior to May 2010 and your account was transitioned to HillConnect, a label/folder with the name "Migrated" was created during the transition process.
It's important to know that what the old mail server referred to as a" folder" is now referred to as a "label" in the new system. A fundamental difference between the two storage methods is that with the new Google system multiple labels can be assigned to message where previously in the old SUN system a single message could be assigned to only one folder.
Therefore you can delete the label/folder named "Migrated" and not delete the associated messages.
I no longer receive a copy of any messages I send to Hamilton Listserv's what do I need to do?
Google will not deliver mail to you that you send to a Listserv list. So that you can tell whether your message was processed, your subscription settings are automatically set so that you will receive an acknowledgment e-mail message from Listserv when your message is delivered to a list.
If you still wish to see a copy of your message in your INBOX, you can add your e-mail address to the CC (carbon copy) line when you address your message to the list. Note that the CC line is processed independently from the TO line. Therefore, receipt of the message in your INBOX is not confirmation that your message was distributed to the list. Only the acknowledgement message noted above can be considered confirmation that your message was distributed.
How Can I Change Label Colors?
The default color assigned to a label is so light it is almost invisible. To change the color, click the square to the right of the label (folder name) and select a color from the palette that appears.
Our office/organization shares an account, how many connections can we have to our HillMail account through a client?
You are limited to ten simultaneous logins via a client, i.e. if you share an account and use Thunderbird/Outlook/AppleMail. You are not limited by the number of web logins.
Configuring Apple Mail for HillConnect Mail
Email
For Mac OSX 10.5.x & 10.6.x only
These instructions detail how to configure your e-mail client, Apple Mail to access Hamilton’s HillMail email system (powered by Google).
Configuring Microsoft Outlook for HillConnect Mail
Email
These instructions detail how to configure Microsoft Outlook 2010 to access Hamilton’s HillMail e-mail system (powered by Google). If you have a different version of Microsoft Outlook, these instructions can still provide some assistance.
Go to the File tab, Info, and select Add Account.
Choose Manually configure server settings and or additional server type.
Click Next.
Select Internet E-mail.
Click Next.
Edit the following fields:
Set Incoming mail server: to imap.gmail.com
Set Outgoing mail server (SMTP): to smtp.gmail.com
Set User Name: to username@hamilton.edu where “username” is your e-mail ID.
Click on More Settings.
Select the General tab and set Mail Account to HillMail.
Click on the Advanced tab.
Set Incoming server (IMAP): to 993.
Use the following type of encrypted connection: SSL.
Set Outgoing server (SMTP): to 465.
Use the following type of encrypted connection: SSL (Under SMTP).
Click OK.
Click Next.
Click Finish.
To change the Hamilton address book settings click on File, Info and then select Account Settings and then select the Address Books tab. Click the New button and then select Internet Directory Service (LDAP) and then Next.
Set Server Name to bud2c.hamilton.edu
Check the box for: This server requires me to log on.
Set User Name: to username@hamilton.edu where “username” is your e-mail ID.
Click on More Settings.
Set Display Name: to Hamilton AD
Set Port: to 3269
Check the box for: Use Secure Sockets Layer.
Click OK, Next and then Finish.
Click Close.
Click the Send/Receive tab, Send/Receive All Folders and type in your e-mail password. Your mail folders should populate with your Hamilton e-mail.
Fine Tune Outlook Settings for HillMail
In Outlook click on View, then View Settings. Click on the Sort... button.
Select Sent from the drop down box.
Verify that the radio-button for Descending is selected.
Click OK, then Yes, then OK.
Then click back to Columns.
Select Received on the right hand column and select Remove.
Then click OK.
IMPORTANT NOTE: If you already had rules set up prior to updating Outlook to work with your HillConnect account, you might need to recreate your rules for every Hamilton account you check in Outlook. Those rules that move mail to local folders will continue to work as before but those that move mail to an IMAP folder might need to be recreated.
Configuring my Mobile Device for HillConnect E-mail
Email ITS will provide documentation and generic settings for configuring your mobile device/smart phone to connect to HillConnect services (HillMail, HillCal) to the Hamilton Wireless network. We recommend you refer to the Google Mobile Device support pages for your specific device and to the documentation provided by your wireless carrier (Verizon, AT&T, Sprint) or/and your smart phone manufacturer (iPhone/Android/Blackberry/Windows Mobile).
This page details configuring your mobile device to synchronize it with your HillConnect e-mail and calendar. Visit our secure wireless page to configure your mobile device to use Hamilton's secure wireless network.
Configuring Your Mobile Device
Google supports the following devices for e-mail and calendar access. The ITS Help Desk is happy to take your call (x4181), but we have no way to guarantee that HillConnect and Hamilton's wireless network will be compatible with all smart phones and mobile devices.
Please read this first: What's the difference between Google Sync and IMAP
Device
Google Sync Setup
IMAP Setup
BlackBerry
BlackBerry Google Sync
BlackBerry IMAP Note: Gmail IMAP access is not officially supported for BlackBerry devices at this time.
iPhone/iPod Touch
iPhone Google Sync
iPhone IMAP
Google Android
Android Google Sync
Palm Pre/Pixie
Use device Web browser
Palm OS
Not officially supported by Google
Windows Mobile
Window Mobile Google Sync
Windows Mobile IMAP
Return to HillConnect Homepage
Configuring Windows Mail for HillConnect Mail
Email
Configure Settings for HillMail
To change the incoming server settings, click the Tools menu and then select Accounts. Click on your Hamilton Email account and select Properties then click the Servers tab.
Set Incoming mail (IMAP) to: imap.gmail.com
Set Outgoing mail (SMTP) to: smtp.gmail.com
Set E-mail username to: username@hamilton.edu where “username” is your e-mail ID
Set User Name to username@hamilton.edu where “username” is your e-mail ID.
Check the box that says: My server requires authentication
screenshot
Click the Advanced tab.
Set the Outgoing mail (SMTP) port to: 465
Check the box that says: This server requires a secure connection (SSL)
Set the Incoming mail (IMAP) port to: 993
Check the box that says: This server requires a secure connection (SSL)
If a window pops up, “Would you like to refresh your folder list?”, click Yes
screenshot
To change the Hamilton address book settings, click the Tools menu and then select Accounts. Under Contacts select Hamilton AD and click Properties.
Set Contacts Directory Account to: Hamilton AD
Set Server Name to bud2c.hamilton.edu
Click the box that says: This server requires me to log on
Set Account name: to username@hamilton.edu where “username” is your e-mail ID.
screenshot
Click the Advanced tab.
Set the port for Contacts Directory (LDAP): to 3269
Click the box that says: This server requires a secure connection (SSL).
Set the Search base to: dc=Hamilton,dc=edu (no spaces).
Click OK and then Close.
screenshot
Click the Sync icon and type in your e-mail password. Your mail folders should populate with your Hamilton e-mail.
Google Sync versus IMAP
Email
Return to configuring my mobile device
Return to HillConnect Homepage
Sync
Supports push technology which delivers data to your device as new data is available.
There is a single setup for e-mail, calendar, and contacts.
The setup is easy.
Most devices support only one sync account.
Depending on your device, any push connection may use more power than fetching data at scheduled intervals. In some cases the difference in power usage may have a noticeable impact on your phone's battery life. To save battery life, turn off push and set device to fetch data every 30 to 60 minutes.
Beta software.
IMAP
Supports pull technology which fetches data at a scheduled interval set by the user.
One setup for e-mail and a separate setup for calendar and contacts.
The setup is easy.
Devices support multiple accounts.
Pull technology allows you to set the interval to fetch new data and therefore improving your phone's battery life.
How to Move your Local Folders into your IMAP account
Email
This document explains in general terms how to move “local” mail folders onto the mail server. By “local” we mean mail folders that are listed only in your client software (e.g.Thunderbird, Outlook, Apple Mail) and do not appear when you login to the Hamilton mail server. Local folders are typically used to store old mail, excess mail or mail you don’t need to access when you are away from campus. It resides strictly on the hard drive of your computer.
Example: Thunderbird (Windows & Macintosh)
These are the folders that appear in your client software (e.g. Thunderbird) and will also appear on the mail server. These are typically referred to as your IMAP folders.
These are the folders in which you may have stored old mail, excess mail or mail you don’t need to see when you are away from campus. The folders are located only on the hard drive of your computer and are therefore not visible when you login to the Hamilton web mail server.
NOTE: In Microsoft Outlook, the local folders are called Personal Folders and appear at the top of the list of folders. In Mac Mail your local folders will appear at the top of your list of folders and may be in a section labeled “On My Mac”.
Moving your local mail to Gmail
The advantage to moving your local mail to Gmail after the transition is that you can potentially take more time to decide which of your local mail folders to move to Gmail. Gmail provides 7 gigabytes (GB) of storage, which should accommodate most peoples’ needs. You can easily determine your exact quota usage by logging in to your Gmail account and then look to the bottom of the screen.
Example quota in Gmail.
screenshot
How to move a folder
Regardless of the client software you use, the process of moving a folder is essentially the same. Note that in some e-mail software (e.g. MS Outlook), a “move folder” feature exists, which makes the process very easy. It assumes you wish to move the entire content of a mail folder. However, ITS recommends you copy your local folders first and then compare the folders in your client and Gmail to ensure the local folders have all been copied. See below for instructions. You can move a folder back to your local folders if you change your mind. Moving only selected messages is described below in the Problems? section.
Start by clicking once on the folder name. This is usually sufficient to highlight the folder in the list of folders.
With the folder name highlighted, click on it once more but do not release the mouse button.
With the mouse button still held down, carefully move the folder to the name of your account (which typically appears above your first IMAP mail folder). In the example above, the IMAP account is called tsylla@me.com. NOTE: If the folders are very far apart you can move the mouse to the top of (or bottom) until the list starts to scroll. If it fails to scroll you may have to move the folder in stages.
When you are directly over the name of your IMAP account, the name will highlight (darken). This is how you know you are “on” it. Now it is safe to release the mouse button. Doing so will start transferring a copy of the folder.
Depending on how much mail is in the folder you moved, the time it takes to create the new folder and copy its contents may be brief or may take several seconds. It is important to be patient.
After the folder has been successfully copied to your IMAP account, you can compare its contents to the copy that remains in your local folders. When you feel comfortable they are the same, it is safe to delete the folder in your local folders. Be sure to open a few messages that may contain attachments to confirm whether the attachments will open.
After you have moved each folder, you should click on the “get mail” icon (or “send/receive” in Outlook) to see whether you’ve received a quota warning. You can also check your quota using the methods described above on page one.
Problems?
If you are unable to move a folder because the mail it contains is corrupted or not formatted correctly for the server, you may receive a warning like the following. The text may differ slightly from one mail program to another but the essence of the message will be that the mail cannot be moved.
Unfortunately, the only remedy is to manually move messages one (or a few) at a time. To do this, you must first create the new folder in your IMAP account that will receive the messages. Next, open the local folder containing the corrupted mail and then highlight (select) one (or a few) of the messages it contains and drag them onto the name of the new folder as described above. If the message copies successfully, repeat the process until you discover the message (or messages) that cannot be copied. Skip the faulty message and continue with the remainder.
Moving Your HillConnect Mail to Another Account
Email
This document describes how to move your HillConnect mail into another account. Detailed instructions are provided for moving it into a commercial Gmail account.
Moving your Hamilton mail to a Commercial Gmail Account
These instructions assume you have already established an account with Google (gmail.com).
Click on the gear icon in the upper right corner of your screen next to your e-mail address. From the menu that appears, select Mail Settings.
In the Settings screen, click on the link labeled Forwarding and POP/IMAP.
Even though your settings may already indicate that “POP is enabled for all mail….”, go ahead and click in the dot next to “Enable POP for all mail (even mail that’s already been downloaded”. Then click on the Save Changes button at the bottom of the Settings page.
Log in to your commercial Gmail account (http://gmail.google.com). NOTE: If you have not previously configured your Hamilton account to allow multiple account logins, you will have to log out of your Hamilton account before logging in to your commercial (.com) Gmail account.
Once you are in your commercial account, click on the gear icon and select Mail Settings.
Click on the link labeled Accounts and Import and then click on the link on that page labeled Import mail and contacts (see below).
Enter your HillConnect account address (e.g. dquayle@hamilton.edu) and click on Continue.
Enter your HillConnect password and click on Continue.
In the next screen enter your password again as prompted.
For the next 6 steps, please refer to the image below:
Change the POP user name to include @hamilton.edu (e.g. dquayle2@hamilton.edu)
Change the SMTP server to pop.gmail.com
Click on the link to the right of "Port: 110" labeled Edit
Click in the box to select “Use SSL”
Change the port to 995
Click on Continue
In the next screen select the following check boxes:
Import Mail
Optional: Select to “Leave a copy of retrieved messages on the server”. NOTE: In some cases, checking this option will prevent the transfer from beginning. If that occurs, uncheck it and try again.
Add a label to all imported mail [dquayle2@hamilton.edu] This will allow you to easily identify the mail that was imported from your Hamilton account.
18. Click on Start Import.
19. You should see a confirmation page that informs you the import has begun. Click on OK.
NOTE: The transfer of your mail can take DAYS. Google gives it a very low priority but it does take place. You can check on the progress by doing a search in your Gmail.com account for all mail labeled userID@hamilton.edu (substitute your real user ID where “userID” appears”). If the number of messages found with that label in your Gmail.com account matches the number of messages in your “all mail” label (folder) in your HillConnect account, then it is done!!
When the transfer has finished you should do the following:
Log in to your Hamilton HillConnect account and set it up to forward your mail to your Gmail.com account. You can do this by going to the gear icon and again select Mail Settings. Click on Forwarding & POP/IMAP, fill in the address for your Gmail.com account and click Save Changes.
Next, log in to your Gmail.com account. Click on the gear icon, select Mail Settings and then select Accounts and Import.
In the middle of the section, where it is labeled Check mail using POP3, you’ll see a link labeled “delete” to the far right. Click on the “delete” link. Doing so will break the tie between your two accounts. From here on, new mail addressed to your Hamilton account will automatically arrive in your gmail.com account.
Your Hamilton E-mail & SSS Accounts After Graduation
Email
Your Hamilton E-mail After You Graduate
When is my account deleted?
What happens if I miss the deadline?
How do I get a deadline extension?
How do I get an alumni e-mail account?
How do I transfer mail out of my Hamilton account?
How do I forward mail to another account?
How do tell correspondents my new address?
Questions?
When is my account deleted?
Your Hamilton e-mail account will be deactivated approximately three (3) months after you graduate. Typically this occurs on August 31 or March 31 (for December graduates). Once your account is deactivated, no new mail is received. Your mail remains on the server after deactivation until your account is physically removed (deleted) one month later.
Back to top
What happens if I miss the deadline to transfer my mail to another account?
Although your account is deactivated on the deadline date, your messages are not physically removed from our server for another month. This allows us to easily restore your messages should you accidentally miss the deadline. After the one month grace period has passed, your mail is no longer retrievable.
Back to top
How do I get a deadline extension?
Under special circumstances it is possible to obtain a brief extension. Please address your request to the helpdesk (hd@hamilton.edu). You should include your reason for requesting the extension and the length of time it is desired.
Back to top
How do I get an alumni e-mail account?
The alumni address available to Hamilton graduates (you@alumni.hamilton.edu) is not an actual e-mail account. Instead, it is a mail forwarding service. To sign up for this service please visit the Hamilton Alumni Directory Registration page and follow the step-by-step registration process. When you register, you must provide a real address to which mail is forwarded when mail is addressed to you@alumni.hamilton.edu. The e-mail address you used as a student will not be available for your alumni e-mail address until your old account has been fully deleted as described above. The advantage to the alumni forwarding service is that it allows you to list a Hamilton Alumni e-mail address on professional correspondence. It remains in effect after your Hamilton account is removed and as long as the address to which you forward mail remains active.
Back to Top
How do I transfer mail from my Hamilton e-mail account to another account?
To move existing mail from your Hamilton account into another account before your Hamilton account is deleted please refer to the pertinent section below.
To transfer your Hamilton mail to an existing Gmail.com account, please visit:
http://my.hamilton.edu/information-technology-services/resource-center/moving-your-mail-to-another-account-1
To transfer your Hamilton mail to a non-Gmail web-based e-mail account:
Many web-based e-mail accounts like Gmail (e.g.Yahoo), give you the ability to automatically import mail from your Hamilton account. The settings referenced in the instructions for Gmail may assist you in transferring your mail, however, the screens will be different depending on the application you use.
Back to Top
How do I forward my Hamilton e-mail to another account?
Once you have transferred your mail to your non-Hamilton account, it is wise to start forwarding new mail to that account at the same time. When forwarding is turned on it only forwards mail received from that point forward. To transfer mail previously received, please see the section above. For instructions on how to set up forwarding, please refer to Google's help page at: http://mail.google.com/support/bin/answer.py?answer=10957
Back to Top
How do I tell correspondents my new address?
To create an auto-reply message to inform correspondents of your new e-mail address, please refer to Google's help page at: http://mail.google.com/support/bin/answer.py?answer=25922
Back to Top
Questions?
If you have questions regarding your Hamilton E-mail account after graduation, please feel free to contact the ITS Help Desk at helpdesk@hamilton.edu or call 315-859-4181.
Back to Top
Return to the ITS Home Page
How to Move your Local Folders into your IMAP account
Gmail
This document explains in general terms how to move “local” mail folders onto the mail server. By “local” we mean mail folders that are listed only in your client software (e.g.Thunderbird, Outlook, Apple Mail) and do not appear when you login to the Hamilton mail server. Local folders are typically used to store old mail, excess mail or mail you don’t need to access when you are away from campus. It resides strictly on the hard drive of your computer.
Example: Thunderbird (Windows & Macintosh)
These are the folders that appear in your client software (e.g. Thunderbird) and will also appear on the mail server. These are typically referred to as your IMAP folders.
These are the folders in which you may have stored old mail, excess mail or mail you don’t need to see when you are away from campus. The folders are located only on the hard drive of your computer and are therefore not visible when you login to the Hamilton web mail server.
NOTE: In Microsoft Outlook, the local folders are called Personal Folders and appear at the top of the list of folders. In Mac Mail your local folders will appear at the top of your list of folders and may be in a section labeled “On My Mac”.
Moving your local mail to Gmail
The advantage to moving your local mail to Gmail after the transition is that you can potentially take more time to decide which of your local mail folders to move to Gmail. Gmail provides 7 gigabytes (GB) of storage, which should accommodate most peoples’ needs. You can easily determine your exact quota usage by logging in to your Gmail account and then look to the bottom of the screen.
Example quota in Gmail.
screenshot
How to move a folder
Regardless of the client software you use, the process of moving a folder is essentially the same. Note that in some e-mail software (e.g. MS Outlook), a “move folder” feature exists, which makes the process very easy. It assumes you wish to move the entire content of a mail folder. However, ITS recommends you copy your local folders first and then compare the folders in your client and Gmail to ensure the local folders have all been copied. See below for instructions. You can move a folder back to your local folders if you change your mind. Moving only selected messages is described below in the Problems? section.
Start by clicking once on the folder name. This is usually sufficient to highlight the folder in the list of folders.
With the folder name highlighted, click on it once more but do not release the mouse button.
With the mouse button still held down, carefully move the folder to the name of your account (which typically appears above your first IMAP mail folder). In the example above, the IMAP account is called tsylla@me.com. NOTE: If the folders are very far apart you can move the mouse to the top of (or bottom) until the list starts to scroll. If it fails to scroll you may have to move the folder in stages.
When you are directly over the name of your IMAP account, the name will highlight (darken). This is how you know you are “on” it. Now it is safe to release the mouse button. Doing so will start transferring a copy of the folder.
Depending on how much mail is in the folder you moved, the time it takes to create the new folder and copy its contents may be brief or may take several seconds. It is important to be patient.
After the folder has been successfully copied to your IMAP account, you can compare its contents to the copy that remains in your local folders. When you feel comfortable they are the same, it is safe to delete the folder in your local folders. Be sure to open a few messages that may contain attachments to confirm whether the attachments will open.
After you have moved each folder, you should click on the “get mail” icon (or “send/receive” in Outlook) to see whether you’ve received a quota warning. You can also check your quota using the methods described above on page one.
Problems?
If you are unable to move a folder because the mail it contains is corrupted or not formatted correctly for the server, you may receive a warning like the following. The text may differ slightly from one mail program to another but the essence of the message will be that the mail cannot be moved.
Unfortunately, the only remedy is to manually move messages one (or a few) at a time. To do this, you must first create the new folder in your IMAP account that will receive the messages. Next, open the local folder containing the corrupted mail and then highlight (select) one (or a few) of the messages it contains and drag them onto the name of the new folder as described above. If the message copies successfully, repeat the process until you discover the message (or messages) that cannot be copied. Skip the faulty message and continue with the remainder.
Your Hamilton E-mail & SSS Accounts After Graduation
Graduation
Your Hamilton E-mail After You Graduate
When is my account deleted?
What happens if I miss the deadline?
How do I get a deadline extension?
How do I get an alumni e-mail account?
How do I transfer mail out of my Hamilton account?
How do I forward mail to another account?
How do tell correspondents my new address?
Questions?
When is my account deleted?
Your Hamilton e-mail account will be deactivated approximately three (3) months after you graduate. Typically this occurs on August 31 or March 31 (for December graduates). Once your account is deactivated, no new mail is received. Your mail remains on the server after deactivation until your account is physically removed (deleted) one month later.
Back to top
What happens if I miss the deadline to transfer my mail to another account?
Although your account is deactivated on the deadline date, your messages are not physically removed from our server for another month. This allows us to easily restore your messages should you accidentally miss the deadline. After the one month grace period has passed, your mail is no longer retrievable.
Back to top
How do I get a deadline extension?
Under special circumstances it is possible to obtain a brief extension. Please address your request to the helpdesk (hd@hamilton.edu). You should include your reason for requesting the extension and the length of time it is desired.
Back to top
How do I get an alumni e-mail account?
The alumni address available to Hamilton graduates (you@alumni.hamilton.edu) is not an actual e-mail account. Instead, it is a mail forwarding service. To sign up for this service please visit the Hamilton Alumni Directory Registration page and follow the step-by-step registration process. When you register, you must provide a real address to which mail is forwarded when mail is addressed to you@alumni.hamilton.edu. The e-mail address you used as a student will not be available for your alumni e-mail address until your old account has been fully deleted as described above. The advantage to the alumni forwarding service is that it allows you to list a Hamilton Alumni e-mail address on professional correspondence. It remains in effect after your Hamilton account is removed and as long as the address to which you forward mail remains active.
Back to Top
How do I transfer mail from my Hamilton e-mail account to another account?
To move existing mail from your Hamilton account into another account before your Hamilton account is deleted please refer to the pertinent section below.
To transfer your Hamilton mail to an existing Gmail.com account, please visit:
http://my.hamilton.edu/information-technology-services/resource-center/moving-your-mail-to-another-account-1
To transfer your Hamilton mail to a non-Gmail web-based e-mail account:
Many web-based e-mail accounts like Gmail (e.g.Yahoo), give you the ability to automatically import mail from your Hamilton account. The settings referenced in the instructions for Gmail may assist you in transferring your mail, however, the screens will be different depending on the application you use.
Back to Top
How do I forward my Hamilton e-mail to another account?
Once you have transferred your mail to your non-Hamilton account, it is wise to start forwarding new mail to that account at the same time. When forwarding is turned on it only forwards mail received from that point forward. To transfer mail previously received, please see the section above. For instructions on how to set up forwarding, please refer to Google's help page at: http://mail.google.com/support/bin/answer.py?answer=10957
Back to Top
How do I tell correspondents my new address?
To create an auto-reply message to inform correspondents of your new e-mail address, please refer to Google's help page at: http://mail.google.com/support/bin/answer.py?answer=25922
Back to Top
Questions?
If you have questions regarding your Hamilton E-mail account after graduation, please feel free to contact the ITS Help Desk at helpdesk@hamilton.edu or call 315-859-4181.
Back to Top
Return to the ITS Home Page
Configuring my Mobile Device for HillConnect E-mail
HillCal ITS will provide documentation and generic settings for configuring your mobile device/smart phone to connect to HillConnect services (HillMail, HillCal) to the Hamilton Wireless network. We recommend you refer to the Google Mobile Device support pages for your specific device and to the documentation provided by your wireless carrier (Verizon, AT&T, Sprint) or/and your smart phone manufacturer (iPhone/Android/Blackberry/Windows Mobile).
This page details configuring your mobile device to synchronize it with your HillConnect e-mail and calendar. Visit our secure wireless page to configure your mobile device to use Hamilton's secure wireless network.
Configuring Your Mobile Device
Google supports the following devices for e-mail and calendar access. The ITS Help Desk is happy to take your call (x4181), but we have no way to guarantee that HillConnect and Hamilton's wireless network will be compatible with all smart phones and mobile devices.
Please read this first: What's the difference between Google Sync and IMAP
Device
Google Sync Setup
IMAP Setup
BlackBerry
BlackBerry Google Sync
BlackBerry IMAP Note: Gmail IMAP access is not officially supported for BlackBerry devices at this time.
iPhone/iPod Touch
iPhone Google Sync
iPhone IMAP
Google Android
Android Google Sync
Palm Pre/Pixie
Use device Web browser
Palm OS
Not officially supported by Google
Windows Mobile
Window Mobile Google Sync
Windows Mobile IMAP
Return to HillConnect Homepage
A Few Things to Know About the HillConnect Environment
HillConnect
Return to HillConnect Homepage
Getting help
Google continuously updates its core e-mail and calendar programs so that new features are brought to you as soon as they become available. Consequently, if you see something new that is unclear, your best bet is to take advantage of the online help built in to HillMail and HillCal.
How do I access the HillConnect environment directly?
To log in directly to your HillMail account, please go to: http://hillconnect.hamilton.edu
What is the "Migrated" label/folder?
If you had an active e-mail account at Hamilton prior to May 2010 and your account was transitioned to HillConnect, a label/folder with the name "Migrated" was created during the transition process.
It's important to know that what the old mail server referred to as a" folder" is now referred to as a "label" in the new system. A fundamental difference between the two storage methods is that with the new Google system multiple labels can be assigned to message where previously in the old SUN system a single message could be assigned to only one folder.
Therefore you can delete the label/folder named "Migrated" and not delete the associated messages.
I no longer receive a copy of any messages I send to Hamilton Listserv's what do I need to do?
Google will not deliver mail to you that you send to a Listserv list. So that you can tell whether your message was processed, your subscription settings are automatically set so that you will receive an acknowledgment e-mail message from Listserv when your message is delivered to a list.
If you still wish to see a copy of your message in your INBOX, you can add your e-mail address to the CC (carbon copy) line when you address your message to the list. Note that the CC line is processed independently from the TO line. Therefore, receipt of the message in your INBOX is not confirmation that your message was distributed to the list. Only the acknowledgement message noted above can be considered confirmation that your message was distributed.
How Can I Change Label Colors?
The default color assigned to a label is so light it is almost invisible. To change the color, click the square to the right of the label (folder name) and select a color from the palette that appears.
Our office/organization shares an account, how many connections can we have to our HillMail account through a client?
You are limited to ten simultaneous logins via a client, i.e. if you share an account and use Thunderbird/Outlook/AppleMail. You are not limited by the number of web logins.
Configuring Apple Mail for HillConnect Mail
HillConnect
For Mac OSX 10.5.x & 10.6.x only
These instructions detail how to configure your e-mail client, Apple Mail to access Hamilton’s HillMail email system (powered by Google).
Configuring my Mobile Device for HillConnect E-mail
HillConnect ITS will provide documentation and generic settings for configuring your mobile device/smart phone to connect to HillConnect services (HillMail, HillCal) to the Hamilton Wireless network. We recommend you refer to the Google Mobile Device support pages for your specific device and to the documentation provided by your wireless carrier (Verizon, AT&T, Sprint) or/and your smart phone manufacturer (iPhone/Android/Blackberry/Windows Mobile).
This page details configuring your mobile device to synchronize it with your HillConnect e-mail and calendar. Visit our secure wireless page to configure your mobile device to use Hamilton's secure wireless network.
Configuring Your Mobile Device
Google supports the following devices for e-mail and calendar access. The ITS Help Desk is happy to take your call (x4181), but we have no way to guarantee that HillConnect and Hamilton's wireless network will be compatible with all smart phones and mobile devices.
Please read this first: What's the difference between Google Sync and IMAP
Device
Google Sync Setup
IMAP Setup
BlackBerry
BlackBerry Google Sync
BlackBerry IMAP Note: Gmail IMAP access is not officially supported for BlackBerry devices at this time.
iPhone/iPod Touch
iPhone Google Sync
iPhone IMAP
Google Android
Android Google Sync
Palm Pre/Pixie
Use device Web browser
Palm OS
Not officially supported by Google
Windows Mobile
Window Mobile Google Sync
Windows Mobile IMAP
Return to HillConnect Homepage
Configuring Windows Mail for HillConnect Mail
HillConnect
Configure Settings for HillMail
To change the incoming server settings, click the Tools menu and then select Accounts. Click on your Hamilton Email account and select Properties then click the Servers tab.
Set Incoming mail (IMAP) to: imap.gmail.com
Set Outgoing mail (SMTP) to: smtp.gmail.com
Set E-mail username to: username@hamilton.edu where “username” is your e-mail ID
Set User Name to username@hamilton.edu where “username” is your e-mail ID.
Check the box that says: My server requires authentication
screenshot
Click the Advanced tab.
Set the Outgoing mail (SMTP) port to: 465
Check the box that says: This server requires a secure connection (SSL)
Set the Incoming mail (IMAP) port to: 993
Check the box that says: This server requires a secure connection (SSL)
If a window pops up, “Would you like to refresh your folder list?”, click Yes
screenshot
To change the Hamilton address book settings, click the Tools menu and then select Accounts. Under Contacts select Hamilton AD and click Properties.
Set Contacts Directory Account to: Hamilton AD
Set Server Name to bud2c.hamilton.edu
Click the box that says: This server requires me to log on
Set Account name: to username@hamilton.edu where “username” is your e-mail ID.
screenshot
Click the Advanced tab.
Set the port for Contacts Directory (LDAP): to 3269
Click the box that says: This server requires a secure connection (SSL).
Set the Search base to: dc=Hamilton,dc=edu (no spaces).
Click OK and then Close.
screenshot
Click the Sync icon and type in your e-mail password. Your mail folders should populate with your Hamilton e-mail.
Moving Your HillConnect Mail to Another Account
HillConnect
This document describes how to move your HillConnect mail into another account. Detailed instructions are provided for moving it into a commercial Gmail account.
Moving your Hamilton mail to a Commercial Gmail Account
These instructions assume you have already established an account with Google (gmail.com).
Click on the gear icon in the upper right corner of your screen next to your e-mail address. From the menu that appears, select Mail Settings.
In the Settings screen, click on the link labeled Forwarding and POP/IMAP.
Even though your settings may already indicate that “POP is enabled for all mail….”, go ahead and click in the dot next to “Enable POP for all mail (even mail that’s already been downloaded”. Then click on the Save Changes button at the bottom of the Settings page.
Log in to your commercial Gmail account (http://gmail.google.com). NOTE: If you have not previously configured your Hamilton account to allow multiple account logins, you will have to log out of your Hamilton account before logging in to your commercial (.com) Gmail account.
Once you are in your commercial account, click on the gear icon and select Mail Settings.
Click on the link labeled Accounts and Import and then click on the link on that page labeled Import mail and contacts (see below).
Enter your HillConnect account address (e.g. dquayle@hamilton.edu) and click on Continue.
Enter your HillConnect password and click on Continue.
In the next screen enter your password again as prompted.
For the next 6 steps, please refer to the image below:
Change the POP user name to include @hamilton.edu (e.g. dquayle2@hamilton.edu)
Change the SMTP server to pop.gmail.com
Click on the link to the right of "Port: 110" labeled Edit
Click in the box to select “Use SSL”
Change the port to 995
Click on Continue
In the next screen select the following check boxes:
Import Mail
Optional: Select to “Leave a copy of retrieved messages on the server”. NOTE: In some cases, checking this option will prevent the transfer from beginning. If that occurs, uncheck it and try again.
Add a label to all imported mail [dquayle2@hamilton.edu] This will allow you to easily identify the mail that was imported from your Hamilton account.
18. Click on Start Import.
19. You should see a confirmation page that informs you the import has begun. Click on OK.
NOTE: The transfer of your mail can take DAYS. Google gives it a very low priority but it does take place. You can check on the progress by doing a search in your Gmail.com account for all mail labeled userID@hamilton.edu (substitute your real user ID where “userID” appears”). If the number of messages found with that label in your Gmail.com account matches the number of messages in your “all mail” label (folder) in your HillConnect account, then it is done!!
When the transfer has finished you should do the following:
Log in to your Hamilton HillConnect account and set it up to forward your mail to your Gmail.com account. You can do this by going to the gear icon and again select Mail Settings. Click on Forwarding & POP/IMAP, fill in the address for your Gmail.com account and click Save Changes.
Next, log in to your Gmail.com account. Click on the gear icon, select Mail Settings and then select Accounts and Import.
In the middle of the section, where it is labeled Check mail using POP3, you’ll see a link labeled “delete” to the far right. Click on the “delete” link. Doing so will break the tie between your two accounts. From here on, new mail addressed to your Hamilton account will automatically arrive in your gmail.com account.
Your Hamilton E-mail & SSS Accounts After Graduation
HillConnect
Your Hamilton E-mail After You Graduate
When is my account deleted?
What happens if I miss the deadline?
How do I get a deadline extension?
How do I get an alumni e-mail account?
How do I transfer mail out of my Hamilton account?
How do I forward mail to another account?
How do tell correspondents my new address?
Questions?
When is my account deleted?
Your Hamilton e-mail account will be deactivated approximately three (3) months after you graduate. Typically this occurs on August 31 or March 31 (for December graduates). Once your account is deactivated, no new mail is received. Your mail remains on the server after deactivation until your account is physically removed (deleted) one month later.
Back to top
What happens if I miss the deadline to transfer my mail to another account?
Although your account is deactivated on the deadline date, your messages are not physically removed from our server for another month. This allows us to easily restore your messages should you accidentally miss the deadline. After the one month grace period has passed, your mail is no longer retrievable.
Back to top
How do I get a deadline extension?
Under special circumstances it is possible to obtain a brief extension. Please address your request to the helpdesk (hd@hamilton.edu). You should include your reason for requesting the extension and the length of time it is desired.
Back to top
How do I get an alumni e-mail account?
The alumni address available to Hamilton graduates (you@alumni.hamilton.edu) is not an actual e-mail account. Instead, it is a mail forwarding service. To sign up for this service please visit the Hamilton Alumni Directory Registration page and follow the step-by-step registration process. When you register, you must provide a real address to which mail is forwarded when mail is addressed to you@alumni.hamilton.edu. The e-mail address you used as a student will not be available for your alumni e-mail address until your old account has been fully deleted as described above. The advantage to the alumni forwarding service is that it allows you to list a Hamilton Alumni e-mail address on professional correspondence. It remains in effect after your Hamilton account is removed and as long as the address to which you forward mail remains active.
Back to Top
How do I transfer mail from my Hamilton e-mail account to another account?
To move existing mail from your Hamilton account into another account before your Hamilton account is deleted please refer to the pertinent section below.
To transfer your Hamilton mail to an existing Gmail.com account, please visit:
http://my.hamilton.edu/information-technology-services/resource-center/moving-your-mail-to-another-account-1
To transfer your Hamilton mail to a non-Gmail web-based e-mail account:
Many web-based e-mail accounts like Gmail (e.g.Yahoo), give you the ability to automatically import mail from your Hamilton account. The settings referenced in the instructions for Gmail may assist you in transferring your mail, however, the screens will be different depending on the application you use.
Back to Top
How do I forward my Hamilton e-mail to another account?
Once you have transferred your mail to your non-Hamilton account, it is wise to start forwarding new mail to that account at the same time. When forwarding is turned on it only forwards mail received from that point forward. To transfer mail previously received, please see the section above. For instructions on how to set up forwarding, please refer to Google's help page at: http://mail.google.com/support/bin/answer.py?answer=10957
Back to Top
How do I tell correspondents my new address?
To create an auto-reply message to inform correspondents of your new e-mail address, please refer to Google's help page at: http://mail.google.com/support/bin/answer.py?answer=25922
Back to Top
Questions?
If you have questions regarding your Hamilton E-mail account after graduation, please feel free to contact the ITS Help Desk at helpdesk@hamilton.edu or call 315-859-4181.
Back to Top
Return to the ITS Home Page
A Few Things to Know About the HillConnect Environment
HillMail
Return to HillConnect Homepage
Getting help
Google continuously updates its core e-mail and calendar programs so that new features are brought to you as soon as they become available. Consequently, if you see something new that is unclear, your best bet is to take advantage of the online help built in to HillMail and HillCal.
How do I access the HillConnect environment directly?
To log in directly to your HillMail account, please go to: http://hillconnect.hamilton.edu
What is the "Migrated" label/folder?
If you had an active e-mail account at Hamilton prior to May 2010 and your account was transitioned to HillConnect, a label/folder with the name "Migrated" was created during the transition process.
It's important to know that what the old mail server referred to as a" folder" is now referred to as a "label" in the new system. A fundamental difference between the two storage methods is that with the new Google system multiple labels can be assigned to message where previously in the old SUN system a single message could be assigned to only one folder.
Therefore you can delete the label/folder named "Migrated" and not delete the associated messages.
I no longer receive a copy of any messages I send to Hamilton Listserv's what do I need to do?
Google will not deliver mail to you that you send to a Listserv list. So that you can tell whether your message was processed, your subscription settings are automatically set so that you will receive an acknowledgment e-mail message from Listserv when your message is delivered to a list.
If you still wish to see a copy of your message in your INBOX, you can add your e-mail address to the CC (carbon copy) line when you address your message to the list. Note that the CC line is processed independently from the TO line. Therefore, receipt of the message in your INBOX is not confirmation that your message was distributed to the list. Only the acknowledgement message noted above can be considered confirmation that your message was distributed.
How Can I Change Label Colors?
The default color assigned to a label is so light it is almost invisible. To change the color, click the square to the right of the label (folder name) and select a color from the palette that appears.
Our office/organization shares an account, how many connections can we have to our HillMail account through a client?
You are limited to ten simultaneous logins via a client, i.e. if you share an account and use Thunderbird/Outlook/AppleMail. You are not limited by the number of web logins.
Configuring Apple Mail for HillConnect Mail
HillMail
For Mac OSX 10.5.x & 10.6.x only
These instructions detail how to configure your e-mail client, Apple Mail to access Hamilton’s HillMail email system (powered by Google).
Configuring Microsoft Outlook for HillConnect Mail
HillMail
These instructions detail how to configure Microsoft Outlook 2010 to access Hamilton’s HillMail e-mail system (powered by Google). If you have a different version of Microsoft Outlook, these instructions can still provide some assistance.
Go to the File tab, Info, and select Add Account.
Choose Manually configure server settings and or additional server type.
Click Next.
Select Internet E-mail.
Click Next.
Edit the following fields:
Set Incoming mail server: to imap.gmail.com
Set Outgoing mail server (SMTP): to smtp.gmail.com
Set User Name: to username@hamilton.edu where “username” is your e-mail ID.
Click on More Settings.
Select the General tab and set Mail Account to HillMail.
Click on the Advanced tab.
Set Incoming server (IMAP): to 993.
Use the following type of encrypted connection: SSL.
Set Outgoing server (SMTP): to 465.
Use the following type of encrypted connection: SSL (Under SMTP).
Click OK.
Click Next.
Click Finish.
To change the Hamilton address book settings click on File, Info and then select Account Settings and then select the Address Books tab. Click the New button and then select Internet Directory Service (LDAP) and then Next.
Set Server Name to bud2c.hamilton.edu
Check the box for: This server requires me to log on.
Set User Name: to username@hamilton.edu where “username” is your e-mail ID.
Click on More Settings.
Set Display Name: to Hamilton AD
Set Port: to 3269
Check the box for: Use Secure Sockets Layer.
Click OK, Next and then Finish.
Click Close.
Click the Send/Receive tab, Send/Receive All Folders and type in your e-mail password. Your mail folders should populate with your Hamilton e-mail.
Fine Tune Outlook Settings for HillMail
In Outlook click on View, then View Settings. Click on the Sort... button.
Select Sent from the drop down box.
Verify that the radio-button for Descending is selected.
Click OK, then Yes, then OK.
Then click back to Columns.
Select Received on the right hand column and select Remove.
Then click OK.
IMPORTANT NOTE: If you already had rules set up prior to updating Outlook to work with your HillConnect account, you might need to recreate your rules for every Hamilton account you check in Outlook. Those rules that move mail to local folders will continue to work as before but those that move mail to an IMAP folder might need to be recreated.
Configuring my Mobile Device for HillConnect E-mail
HillMail ITS will provide documentation and generic settings for configuring your mobile device/smart phone to connect to HillConnect services (HillMail, HillCal) to the Hamilton Wireless network. We recommend you refer to the Google Mobile Device support pages for your specific device and to the documentation provided by your wireless carrier (Verizon, AT&T, Sprint) or/and your smart phone manufacturer (iPhone/Android/Blackberry/Windows Mobile).
This page details configuring your mobile device to synchronize it with your HillConnect e-mail and calendar. Visit our secure wireless page to configure your mobile device to use Hamilton's secure wireless network.
Configuring Your Mobile Device
Google supports the following devices for e-mail and calendar access. The ITS Help Desk is happy to take your call (x4181), but we have no way to guarantee that HillConnect and Hamilton's wireless network will be compatible with all smart phones and mobile devices.
Please read this first: What's the difference between Google Sync and IMAP
Device
Google Sync Setup
IMAP Setup
BlackBerry
BlackBerry Google Sync
BlackBerry IMAP Note: Gmail IMAP access is not officially supported for BlackBerry devices at this time.
iPhone/iPod Touch
iPhone Google Sync
iPhone IMAP
Google Android
Android Google Sync
Palm Pre/Pixie
Use device Web browser
Palm OS
Not officially supported by Google
Windows Mobile
Window Mobile Google Sync
Windows Mobile IMAP
Return to HillConnect Homepage
Configuring Windows Mail for HillConnect Mail
HillMail
Configure Settings for HillMail
To change the incoming server settings, click the Tools menu and then select Accounts. Click on your Hamilton Email account and select Properties then click the Servers tab.
Set Incoming mail (IMAP) to: imap.gmail.com
Set Outgoing mail (SMTP) to: smtp.gmail.com
Set E-mail username to: username@hamilton.edu where “username” is your e-mail ID
Set User Name to username@hamilton.edu where “username” is your e-mail ID.
Check the box that says: My server requires authentication
screenshot
Click the Advanced tab.
Set the Outgoing mail (SMTP) port to: 465
Check the box that says: This server requires a secure connection (SSL)
Set the Incoming mail (IMAP) port to: 993
Check the box that says: This server requires a secure connection (SSL)
If a window pops up, “Would you like to refresh your folder list?”, click Yes
screenshot
To change the Hamilton address book settings, click the Tools menu and then select Accounts. Under Contacts select Hamilton AD and click Properties.
Set Contacts Directory Account to: Hamilton AD
Set Server Name to bud2c.hamilton.edu
Click the box that says: This server requires me to log on
Set Account name: to username@hamilton.edu where “username” is your e-mail ID.
screenshot
Click the Advanced tab.
Set the port for Contacts Directory (LDAP): to 3269
Click the box that says: This server requires a secure connection (SSL).
Set the Search base to: dc=Hamilton,dc=edu (no spaces).
Click OK and then Close.
screenshot
Click the Sync icon and type in your e-mail password. Your mail folders should populate with your Hamilton e-mail.
Google Sync versus IMAP
HillMail
Return to configuring my mobile device
Return to HillConnect Homepage
Sync
Supports push technology which delivers data to your device as new data is available.
There is a single setup for e-mail, calendar, and contacts.
The setup is easy.
Most devices support only one sync account.
Depending on your device, any push connection may use more power than fetching data at scheduled intervals. In some cases the difference in power usage may have a noticeable impact on your phone's battery life. To save battery life, turn off push and set device to fetch data every 30 to 60 minutes.
Beta software.
IMAP
Supports pull technology which fetches data at a scheduled interval set by the user.
One setup for e-mail and a separate setup for calendar and contacts.
The setup is easy.
Devices support multiple accounts.
Pull technology allows you to set the interval to fetch new data and therefore improving your phone's battery life.
How to Move your Local Folders into your IMAP account
HillMail
This document explains in general terms how to move “local” mail folders onto the mail server. By “local” we mean mail folders that are listed only in your client software (e.g.Thunderbird, Outlook, Apple Mail) and do not appear when you login to the Hamilton mail server. Local folders are typically used to store old mail, excess mail or mail you don’t need to access when you are away from campus. It resides strictly on the hard drive of your computer.
Example: Thunderbird (Windows & Macintosh)
These are the folders that appear in your client software (e.g. Thunderbird) and will also appear on the mail server. These are typically referred to as your IMAP folders.
These are the folders in which you may have stored old mail, excess mail or mail you don’t need to see when you are away from campus. The folders are located only on the hard drive of your computer and are therefore not visible when you login to the Hamilton web mail server.
NOTE: In Microsoft Outlook, the local folders are called Personal Folders and appear at the top of the list of folders. In Mac Mail your local folders will appear at the top of your list of folders and may be in a section labeled “On My Mac”.
Moving your local mail to Gmail
The advantage to moving your local mail to Gmail after the transition is that you can potentially take more time to decide which of your local mail folders to move to Gmail. Gmail provides 7 gigabytes (GB) of storage, which should accommodate most peoples’ needs. You can easily determine your exact quota usage by logging in to your Gmail account and then look to the bottom of the screen.
Example quota in Gmail.
screenshot
How to move a folder
Regardless of the client software you use, the process of moving a folder is essentially the same. Note that in some e-mail software (e.g. MS Outlook), a “move folder” feature exists, which makes the process very easy. It assumes you wish to move the entire content of a mail folder. However, ITS recommends you copy your local folders first and then compare the folders in your client and Gmail to ensure the local folders have all been copied. See below for instructions. You can move a folder back to your local folders if you change your mind. Moving only selected messages is described below in the Problems? section.
Start by clicking once on the folder name. This is usually sufficient to highlight the folder in the list of folders.
With the folder name highlighted, click on it once more but do not release the mouse button.
With the mouse button still held down, carefully move the folder to the name of your account (which typically appears above your first IMAP mail folder). In the example above, the IMAP account is called tsylla@me.com. NOTE: If the folders are very far apart you can move the mouse to the top of (or bottom) until the list starts to scroll. If it fails to scroll you may have to move the folder in stages.
When you are directly over the name of your IMAP account, the name will highlight (darken). This is how you know you are “on” it. Now it is safe to release the mouse button. Doing so will start transferring a copy of the folder.
Depending on how much mail is in the folder you moved, the time it takes to create the new folder and copy its contents may be brief or may take several seconds. It is important to be patient.
After the folder has been successfully copied to your IMAP account, you can compare its contents to the copy that remains in your local folders. When you feel comfortable they are the same, it is safe to delete the folder in your local folders. Be sure to open a few messages that may contain attachments to confirm whether the attachments will open.
After you have moved each folder, you should click on the “get mail” icon (or “send/receive” in Outlook) to see whether you’ve received a quota warning. You can also check your quota using the methods described above on page one.
Problems?
If you are unable to move a folder because the mail it contains is corrupted or not formatted correctly for the server, you may receive a warning like the following. The text may differ slightly from one mail program to another but the essence of the message will be that the mail cannot be moved.
Unfortunately, the only remedy is to manually move messages one (or a few) at a time. To do this, you must first create the new folder in your IMAP account that will receive the messages. Next, open the local folder containing the corrupted mail and then highlight (select) one (or a few) of the messages it contains and drag them onto the name of the new folder as described above. If the message copies successfully, repeat the process until you discover the message (or messages) that cannot be copied. Skip the faulty message and continue with the remainder.
Moving Your HillConnect Mail to Another Account
HillMail
This document describes how to move your HillConnect mail into another account. Detailed instructions are provided for moving it into a commercial Gmail account.
Moving your Hamilton mail to a Commercial Gmail Account
These instructions assume you have already established an account with Google (gmail.com).
Click on the gear icon in the upper right corner of your screen next to your e-mail address. From the menu that appears, select Mail Settings.
In the Settings screen, click on the link labeled Forwarding and POP/IMAP.
Even though your settings may already indicate that “POP is enabled for all mail….”, go ahead and click in the dot next to “Enable POP for all mail (even mail that’s already been downloaded”. Then click on the Save Changes button at the bottom of the Settings page.
Log in to your commercial Gmail account (http://gmail.google.com). NOTE: If you have not previously configured your Hamilton account to allow multiple account logins, you will have to log out of your Hamilton account before logging in to your commercial (.com) Gmail account.
Once you are in your commercial account, click on the gear icon and select Mail Settings.
Click on the link labeled Accounts and Import and then click on the link on that page labeled Import mail and contacts (see below).
Enter your HillConnect account address (e.g. dquayle@hamilton.edu) and click on Continue.
Enter your HillConnect password and click on Continue.
In the next screen enter your password again as prompted.
For the next 6 steps, please refer to the image below:
Change the POP user name to include @hamilton.edu (e.g. dquayle2@hamilton.edu)
Change the SMTP server to pop.gmail.com
Click on the link to the right of "Port: 110" labeled Edit
Click in the box to select “Use SSL”
Change the port to 995
Click on Continue
In the next screen select the following check boxes:
Import Mail
Optional: Select to “Leave a copy of retrieved messages on the server”. NOTE: In some cases, checking this option will prevent the transfer from beginning. If that occurs, uncheck it and try again.
Add a label to all imported mail [dquayle2@hamilton.edu] This will allow you to easily identify the mail that was imported from your Hamilton account.
18. Click on Start Import.
19. You should see a confirmation page that informs you the import has begun. Click on OK.
NOTE: The transfer of your mail can take DAYS. Google gives it a very low priority but it does take place. You can check on the progress by doing a search in your Gmail.com account for all mail labeled userID@hamilton.edu (substitute your real user ID where “userID” appears”). If the number of messages found with that label in your Gmail.com account matches the number of messages in your “all mail” label (folder) in your HillConnect account, then it is done!!
When the transfer has finished you should do the following:
Log in to your Hamilton HillConnect account and set it up to forward your mail to your Gmail.com account. You can do this by going to the gear icon and again select Mail Settings. Click on Forwarding & POP/IMAP, fill in the address for your Gmail.com account and click Save Changes.
Next, log in to your Gmail.com account. Click on the gear icon, select Mail Settings and then select Accounts and Import.
In the middle of the section, where it is labeled Check mail using POP3, you’ll see a link labeled “delete” to the far right. Click on the “delete” link. Doing so will break the tie between your two accounts. From here on, new mail addressed to your Hamilton account will automatically arrive in your gmail.com account.
Your Hamilton E-mail & SSS Accounts After Graduation
HillMail
Your Hamilton E-mail After You Graduate
When is my account deleted?
What happens if I miss the deadline?
How do I get a deadline extension?
How do I get an alumni e-mail account?
How do I transfer mail out of my Hamilton account?
How do I forward mail to another account?
How do tell correspondents my new address?
Questions?
When is my account deleted?
Your Hamilton e-mail account will be deactivated approximately three (3) months after you graduate. Typically this occurs on August 31 or March 31 (for December graduates). Once your account is deactivated, no new mail is received. Your mail remains on the server after deactivation until your account is physically removed (deleted) one month later.
Back to top
What happens if I miss the deadline to transfer my mail to another account?
Although your account is deactivated on the deadline date, your messages are not physically removed from our server for another month. This allows us to easily restore your messages should you accidentally miss the deadline. After the one month grace period has passed, your mail is no longer retrievable.
Back to top
How do I get a deadline extension?
Under special circumstances it is possible to obtain a brief extension. Please address your request to the helpdesk (hd@hamilton.edu). You should include your reason for requesting the extension and the length of time it is desired.
Back to top
How do I get an alumni e-mail account?
The alumni address available to Hamilton graduates (you@alumni.hamilton.edu) is not an actual e-mail account. Instead, it is a mail forwarding service. To sign up for this service please visit the Hamilton Alumni Directory Registration page and follow the step-by-step registration process. When you register, you must provide a real address to which mail is forwarded when mail is addressed to you@alumni.hamilton.edu. The e-mail address you used as a student will not be available for your alumni e-mail address until your old account has been fully deleted as described above. The advantage to the alumni forwarding service is that it allows you to list a Hamilton Alumni e-mail address on professional correspondence. It remains in effect after your Hamilton account is removed and as long as the address to which you forward mail remains active.
Back to Top
How do I transfer mail from my Hamilton e-mail account to another account?
To move existing mail from your Hamilton account into another account before your Hamilton account is deleted please refer to the pertinent section below.
To transfer your Hamilton mail to an existing Gmail.com account, please visit:
http://my.hamilton.edu/information-technology-services/resource-center/moving-your-mail-to-another-account-1
To transfer your Hamilton mail to a non-Gmail web-based e-mail account:
Many web-based e-mail accounts like Gmail (e.g.Yahoo), give you the ability to automatically import mail from your Hamilton account. The settings referenced in the instructions for Gmail may assist you in transferring your mail, however, the screens will be different depending on the application you use.
Back to Top
How do I forward my Hamilton e-mail to another account?
Once you have transferred your mail to your non-Hamilton account, it is wise to start forwarding new mail to that account at the same time. When forwarding is turned on it only forwards mail received from that point forward. To transfer mail previously received, please see the section above. For instructions on how to set up forwarding, please refer to Google's help page at: http://mail.google.com/support/bin/answer.py?answer=10957
Back to Top
How do I tell correspondents my new address?
To create an auto-reply message to inform correspondents of your new e-mail address, please refer to Google's help page at: http://mail.google.com/support/bin/answer.py?answer=25922
Back to Top
Questions?
If you have questions regarding your Hamilton E-mail account after graduation, please feel free to contact the ITS Help Desk at helpdesk@hamilton.edu or call 315-859-4181.
Back to Top
Return to the ITS Home Page
Moving Your HillConnect Mail to Another Account
Import
This document describes how to move your HillConnect mail into another account. Detailed instructions are provided for moving it into a commercial Gmail account.
Moving your Hamilton mail to a Commercial Gmail Account
These instructions assume you have already established an account with Google (gmail.com).
Click on the gear icon in the upper right corner of your screen next to your e-mail address. From the menu that appears, select Mail Settings.
In the Settings screen, click on the link labeled Forwarding and POP/IMAP.
Even though your settings may already indicate that “POP is enabled for all mail….”, go ahead and click in the dot next to “Enable POP for all mail (even mail that’s already been downloaded”. Then click on the Save Changes button at the bottom of the Settings page.
Log in to your commercial Gmail account (http://gmail.google.com). NOTE: If you have not previously configured your Hamilton account to allow multiple account logins, you will have to log out of your Hamilton account before logging in to your commercial (.com) Gmail account.
Once you are in your commercial account, click on the gear icon and select Mail Settings.
Click on the link labeled Accounts and Import and then click on the link on that page labeled Import mail and contacts (see below).
Enter your HillConnect account address (e.g. dquayle@hamilton.edu) and click on Continue.
Enter your HillConnect password and click on Continue.
In the next screen enter your password again as prompted.
For the next 6 steps, please refer to the image below:
Change the POP user name to include @hamilton.edu (e.g. dquayle2@hamilton.edu)
Change the SMTP server to pop.gmail.com
Click on the link to the right of "Port: 110" labeled Edit
Click in the box to select “Use SSL”
Change the port to 995
Click on Continue
In the next screen select the following check boxes:
Import Mail
Optional: Select to “Leave a copy of retrieved messages on the server”. NOTE: In some cases, checking this option will prevent the transfer from beginning. If that occurs, uncheck it and try again.
Add a label to all imported mail [dquayle2@hamilton.edu] This will allow you to easily identify the mail that was imported from your Hamilton account.
18. Click on Start Import.
19. You should see a confirmation page that informs you the import has begun. Click on OK.
NOTE: The transfer of your mail can take DAYS. Google gives it a very low priority but it does take place. You can check on the progress by doing a search in your Gmail.com account for all mail labeled userID@hamilton.edu (substitute your real user ID where “userID” appears”). If the number of messages found with that label in your Gmail.com account matches the number of messages in your “all mail” label (folder) in your HillConnect account, then it is done!!
When the transfer has finished you should do the following:
Log in to your Hamilton HillConnect account and set it up to forward your mail to your Gmail.com account. You can do this by going to the gear icon and again select Mail Settings. Click on Forwarding & POP/IMAP, fill in the address for your Gmail.com account and click Save Changes.
Next, log in to your Gmail.com account. Click on the gear icon, select Mail Settings and then select Accounts and Import.
In the middle of the section, where it is labeled Check mail using POP3, you’ll see a link labeled “delete” to the far right. Click on the “delete” link. Doing so will break the tie between your two accounts. From here on, new mail addressed to your Hamilton account will automatically arrive in your gmail.com account.
A Few Things to Know About the HillConnect Environment
Listserv
Return to HillConnect Homepage
Getting help
Google continuously updates its core e-mail and calendar programs so that new features are brought to you as soon as they become available. Consequently, if you see something new that is unclear, your best bet is to take advantage of the online help built in to HillMail and HillCal.
How do I access the HillConnect environment directly?
To log in directly to your HillMail account, please go to: http://hillconnect.hamilton.edu
What is the "Migrated" label/folder?
If you had an active e-mail account at Hamilton prior to May 2010 and your account was transitioned to HillConnect, a label/folder with the name "Migrated" was created during the transition process.
It's important to know that what the old mail server referred to as a" folder" is now referred to as a "label" in the new system. A fundamental difference between the two storage methods is that with the new Google system multiple labels can be assigned to message where previously in the old SUN system a single message could be assigned to only one folder.
Therefore you can delete the label/folder named "Migrated" and not delete the associated messages.
I no longer receive a copy of any messages I send to Hamilton Listserv's what do I need to do?
Google will not deliver mail to you that you send to a Listserv list. So that you can tell whether your message was processed, your subscription settings are automatically set so that you will receive an acknowledgment e-mail message from Listserv when your message is delivered to a list.
If you still wish to see a copy of your message in your INBOX, you can add your e-mail address to the CC (carbon copy) line when you address your message to the list. Note that the CC line is processed independently from the TO line. Therefore, receipt of the message in your INBOX is not confirmation that your message was distributed to the list. Only the acknowledgement message noted above can be considered confirmation that your message was distributed.
How Can I Change Label Colors?
The default color assigned to a label is so light it is almost invisible. To change the color, click the square to the right of the label (folder name) and select a color from the palette that appears.
Our office/organization shares an account, how many connections can we have to our HillMail account through a client?
You are limited to ten simultaneous logins via a client, i.e. if you share an account and use Thunderbird/Outlook/AppleMail. You are not limited by the number of web logins.
Configuring Apple Mail for HillConnect Mail
Mac OS 10.5 Leopard
For Mac OSX 10.5.x & 10.6.x only
These instructions detail how to configure your e-mail client, Apple Mail to access Hamilton’s HillMail email system (powered by Google).
Configuring Apple Mail for HillConnect Mail
Mac OS 10.6 Snow Leopard
For Mac OSX 10.5.x & 10.6.x only
These instructions detail how to configure your e-mail client, Apple Mail to access Hamilton’s HillMail email system (powered by Google).
Configuring Microsoft Outlook for HillConnect Mail
Microsoft Outlook
These instructions detail how to configure Microsoft Outlook 2010 to access Hamilton’s HillMail e-mail system (powered by Google). If you have a different version of Microsoft Outlook, these instructions can still provide some assistance.
Go to the File tab, Info, and select Add Account.
Choose Manually configure server settings and or additional server type.
Click Next.
Select Internet E-mail.
Click Next.
Edit the following fields:
Set Incoming mail server: to imap.gmail.com
Set Outgoing mail server (SMTP): to smtp.gmail.com
Set User Name: to username@hamilton.edu where “username” is your e-mail ID.
Click on More Settings.
Select the General tab and set Mail Account to HillMail.
Click on the Advanced tab.
Set Incoming server (IMAP): to 993.
Use the following type of encrypted connection: SSL.
Set Outgoing server (SMTP): to 465.
Use the following type of encrypted connection: SSL (Under SMTP).
Click OK.
Click Next.
Click Finish.
To change the Hamilton address book settings click on File, Info and then select Account Settings and then select the Address Books tab. Click the New button and then select Internet Directory Service (LDAP) and then Next.
Set Server Name to bud2c.hamilton.edu
Check the box for: This server requires me to log on.
Set User Name: to username@hamilton.edu where “username” is your e-mail ID.
Click on More Settings.
Set Display Name: to Hamilton AD
Set Port: to 3269
Check the box for: Use Secure Sockets Layer.
Click OK, Next and then Finish.
Click Close.
Click the Send/Receive tab, Send/Receive All Folders and type in your e-mail password. Your mail folders should populate with your Hamilton e-mail.
Fine Tune Outlook Settings for HillMail
In Outlook click on View, then View Settings. Click on the Sort... button.
Select Sent from the drop down box.
Verify that the radio-button for Descending is selected.
Click OK, then Yes, then OK.
Then click back to Columns.
Select Received on the right hand column and select Remove.
Then click OK.
IMPORTANT NOTE: If you already had rules set up prior to updating Outlook to work with your HillConnect account, you might need to recreate your rules for every Hamilton account you check in Outlook. Those rules that move mail to local folders will continue to work as before but those that move mail to an IMAP folder might need to be recreated.
How to Move your Local Folders into your IMAP account
Microsoft Outlook
This document explains in general terms how to move “local” mail folders onto the mail server. By “local” we mean mail folders that are listed only in your client software (e.g.Thunderbird, Outlook, Apple Mail) and do not appear when you login to the Hamilton mail server. Local folders are typically used to store old mail, excess mail or mail you don’t need to access when you are away from campus. It resides strictly on the hard drive of your computer.
Example: Thunderbird (Windows & Macintosh)
These are the folders that appear in your client software (e.g. Thunderbird) and will also appear on the mail server. These are typically referred to as your IMAP folders.
These are the folders in which you may have stored old mail, excess mail or mail you don’t need to see when you are away from campus. The folders are located only on the hard drive of your computer and are therefore not visible when you login to the Hamilton web mail server.
NOTE: In Microsoft Outlook, the local folders are called Personal Folders and appear at the top of the list of folders. In Mac Mail your local folders will appear at the top of your list of folders and may be in a section labeled “On My Mac”.
Moving your local mail to Gmail
The advantage to moving your local mail to Gmail after the transition is that you can potentially take more time to decide which of your local mail folders to move to Gmail. Gmail provides 7 gigabytes (GB) of storage, which should accommodate most peoples’ needs. You can easily determine your exact quota usage by logging in to your Gmail account and then look to the bottom of the screen.
Example quota in Gmail.
screenshot
How to move a folder
Regardless of the client software you use, the process of moving a folder is essentially the same. Note that in some e-mail software (e.g. MS Outlook), a “move folder” feature exists, which makes the process very easy. It assumes you wish to move the entire content of a mail folder. However, ITS recommends you copy your local folders first and then compare the folders in your client and Gmail to ensure the local folders have all been copied. See below for instructions. You can move a folder back to your local folders if you change your mind. Moving only selected messages is described below in the Problems? section.
Start by clicking once on the folder name. This is usually sufficient to highlight the folder in the list of folders.
With the folder name highlighted, click on it once more but do not release the mouse button.
With the mouse button still held down, carefully move the folder to the name of your account (which typically appears above your first IMAP mail folder). In the example above, the IMAP account is called tsylla@me.com. NOTE: If the folders are very far apart you can move the mouse to the top of (or bottom) until the list starts to scroll. If it fails to scroll you may have to move the folder in stages.
When you are directly over the name of your IMAP account, the name will highlight (darken). This is how you know you are “on” it. Now it is safe to release the mouse button. Doing so will start transferring a copy of the folder.
Depending on how much mail is in the folder you moved, the time it takes to create the new folder and copy its contents may be brief or may take several seconds. It is important to be patient.
After the folder has been successfully copied to your IMAP account, you can compare its contents to the copy that remains in your local folders. When you feel comfortable they are the same, it is safe to delete the folder in your local folders. Be sure to open a few messages that may contain attachments to confirm whether the attachments will open.
After you have moved each folder, you should click on the “get mail” icon (or “send/receive” in Outlook) to see whether you’ve received a quota warning. You can also check your quota using the methods described above on page one.
Problems?
If you are unable to move a folder because the mail it contains is corrupted or not formatted correctly for the server, you may receive a warning like the following. The text may differ slightly from one mail program to another but the essence of the message will be that the mail cannot be moved.
Unfortunately, the only remedy is to manually move messages one (or a few) at a time. To do this, you must first create the new folder in your IMAP account that will receive the messages. Next, open the local folder containing the corrupted mail and then highlight (select) one (or a few) of the messages it contains and drag them onto the name of the new folder as described above. If the message copies successfully, repeat the process until you discover the message (or messages) that cannot be copied. Skip the faulty message and continue with the remainder.
Configuring my Mobile Device for HillConnect E-mail
Mobile Device ITS will provide documentation and generic settings for configuring your mobile device/smart phone to connect to HillConnect services (HillMail, HillCal) to the Hamilton Wireless network. We recommend you refer to the Google Mobile Device support pages for your specific device and to the documentation provided by your wireless carrier (Verizon, AT&T, Sprint) or/and your smart phone manufacturer (iPhone/Android/Blackberry/Windows Mobile).
This page details configuring your mobile device to synchronize it with your HillConnect e-mail and calendar. Visit our secure wireless page to configure your mobile device to use Hamilton's secure wireless network.
Configuring Your Mobile Device
Google supports the following devices for e-mail and calendar access. The ITS Help Desk is happy to take your call (x4181), but we have no way to guarantee that HillConnect and Hamilton's wireless network will be compatible with all smart phones and mobile devices.
Please read this first: What's the difference between Google Sync and IMAP
Device
Google Sync Setup
IMAP Setup
BlackBerry
BlackBerry Google Sync
BlackBerry IMAP Note: Gmail IMAP access is not officially supported for BlackBerry devices at this time.
iPhone/iPod Touch
iPhone Google Sync
iPhone IMAP
Google Android
Android Google Sync
Palm Pre/Pixie
Use device Web browser
Palm OS
Not officially supported by Google
Windows Mobile
Window Mobile Google Sync
Windows Mobile IMAP
Return to HillConnect Homepage
Google Sync versus IMAP
Mobile Device
Return to configuring my mobile device
Return to HillConnect Homepage
Sync
Supports push technology which delivers data to your device as new data is available.
There is a single setup for e-mail, calendar, and contacts.
The setup is easy.
Most devices support only one sync account.
Depending on your device, any push connection may use more power than fetching data at scheduled intervals. In some cases the difference in power usage may have a noticeable impact on your phone's battery life. To save battery life, turn off push and set device to fetch data every 30 to 60 minutes.
Beta software.
IMAP
Supports pull technology which fetches data at a scheduled interval set by the user.
One setup for e-mail and a separate setup for calendar and contacts.
The setup is easy.
Devices support multiple accounts.
Pull technology allows you to set the interval to fetch new data and therefore improving your phone's battery life.
How to Move your Local Folders into your IMAP account
Mozilla Thunderbird
This document explains in general terms how to move “local” mail folders onto the mail server. By “local” we mean mail folders that are listed only in your client software (e.g.Thunderbird, Outlook, Apple Mail) and do not appear when you login to the Hamilton mail server. Local folders are typically used to store old mail, excess mail or mail you don’t need to access when you are away from campus. It resides strictly on the hard drive of your computer.
Example: Thunderbird (Windows & Macintosh)
These are the folders that appear in your client software (e.g. Thunderbird) and will also appear on the mail server. These are typically referred to as your IMAP folders.
These are the folders in which you may have stored old mail, excess mail or mail you don’t need to see when you are away from campus. The folders are located only on the hard drive of your computer and are therefore not visible when you login to the Hamilton web mail server.
NOTE: In Microsoft Outlook, the local folders are called Personal Folders and appear at the top of the list of folders. In Mac Mail your local folders will appear at the top of your list of folders and may be in a section labeled “On My Mac”.
Moving your local mail to Gmail
The advantage to moving your local mail to Gmail after the transition is that you can potentially take more time to decide which of your local mail folders to move to Gmail. Gmail provides 7 gigabytes (GB) of storage, which should accommodate most peoples’ needs. You can easily determine your exact quota usage by logging in to your Gmail account and then look to the bottom of the screen.
Example quota in Gmail.
screenshot
How to move a folder
Regardless of the client software you use, the process of moving a folder is essentially the same. Note that in some e-mail software (e.g. MS Outlook), a “move folder” feature exists, which makes the process very easy. It assumes you wish to move the entire content of a mail folder. However, ITS recommends you copy your local folders first and then compare the folders in your client and Gmail to ensure the local folders have all been copied. See below for instructions. You can move a folder back to your local folders if you change your mind. Moving only selected messages is described below in the Problems? section.
Start by clicking once on the folder name. This is usually sufficient to highlight the folder in the list of folders.
With the folder name highlighted, click on it once more but do not release the mouse button.
With the mouse button still held down, carefully move the folder to the name of your account (which typically appears above your first IMAP mail folder). In the example above, the IMAP account is called tsylla@me.com. NOTE: If the folders are very far apart you can move the mouse to the top of (or bottom) until the list starts to scroll. If it fails to scroll you may have to move the folder in stages.
When you are directly over the name of your IMAP account, the name will highlight (darken). This is how you know you are “on” it. Now it is safe to release the mouse button. Doing so will start transferring a copy of the folder.
Depending on how much mail is in the folder you moved, the time it takes to create the new folder and copy its contents may be brief or may take several seconds. It is important to be patient.
After the folder has been successfully copied to your IMAP account, you can compare its contents to the copy that remains in your local folders. When you feel comfortable they are the same, it is safe to delete the folder in your local folders. Be sure to open a few messages that may contain attachments to confirm whether the attachments will open.
After you have moved each folder, you should click on the “get mail” icon (or “send/receive” in Outlook) to see whether you’ve received a quota warning. You can also check your quota using the methods described above on page one.
Problems?
If you are unable to move a folder because the mail it contains is corrupted or not formatted correctly for the server, you may receive a warning like the following. The text may differ slightly from one mail program to another but the essence of the message will be that the mail cannot be moved.
Unfortunately, the only remedy is to manually move messages one (or a few) at a time. To do this, you must first create the new folder in your IMAP account that will receive the messages. Next, open the local folder containing the corrupted mail and then highlight (select) one (or a few) of the messages it contains and drag them onto the name of the new folder as described above. If the message copies successfully, repeat the process until you discover the message (or messages) that cannot be copied. Skip the faulty message and continue with the remainder.
Configuring Apple Mail for HillConnect Mail
Software
For Mac OSX 10.5.x & 10.6.x only
These instructions detail how to configure your e-mail client, Apple Mail to access Hamilton’s HillMail email system (powered by Google).
Configuring Microsoft Outlook for HillConnect Mail
Software
These instructions detail how to configure Microsoft Outlook 2010 to access Hamilton’s HillMail e-mail system (powered by Google). If you have a different version of Microsoft Outlook, these instructions can still provide some assistance.
Go to the File tab, Info, and select Add Account.
Choose Manually configure server settings and or additional server type.
Click Next.
Select Internet E-mail.
Click Next.
Edit the following fields:
Set Incoming mail server: to imap.gmail.com
Set Outgoing mail server (SMTP): to smtp.gmail.com
Set User Name: to username@hamilton.edu where “username” is your e-mail ID.
Click on More Settings.
Select the General tab and set Mail Account to HillMail.
Click on the Advanced tab.
Set Incoming server (IMAP): to 993.
Use the following type of encrypted connection: SSL.
Set Outgoing server (SMTP): to 465.
Use the following type of encrypted connection: SSL (Under SMTP).
Click OK.
Click Next.
Click Finish.
To change the Hamilton address book settings click on File, Info and then select Account Settings and then select the Address Books tab. Click the New button and then select Internet Directory Service (LDAP) and then Next.
Set Server Name to bud2c.hamilton.edu
Check the box for: This server requires me to log on.
Set User Name: to username@hamilton.edu where “username” is your e-mail ID.
Click on More Settings.
Set Display Name: to Hamilton AD
Set Port: to 3269
Check the box for: Use Secure Sockets Layer.
Click OK, Next and then Finish.
Click Close.
Click the Send/Receive tab, Send/Receive All Folders and type in your e-mail password. Your mail folders should populate with your Hamilton e-mail.
Fine Tune Outlook Settings for HillMail
In Outlook click on View, then View Settings. Click on the Sort... button.
Select Sent from the drop down box.
Verify that the radio-button for Descending is selected.
Click OK, then Yes, then OK.
Then click back to Columns.
Select Received on the right hand column and select Remove.
Then click OK.
IMPORTANT NOTE: If you already had rules set up prior to updating Outlook to work with your HillConnect account, you might need to recreate your rules for every Hamilton account you check in Outlook. Those rules that move mail to local folders will continue to work as before but those that move mail to an IMAP folder might need to be recreated.
Configuring Microsoft Outlook for HillConnect Mail
Windows 7
These instructions detail how to configure Microsoft Outlook 2010 to access Hamilton’s HillMail e-mail system (powered by Google). If you have a different version of Microsoft Outlook, these instructions can still provide some assistance.
Go to the File tab, Info, and select Add Account.
Choose Manually configure server settings and or additional server type.
Click Next.
Select Internet E-mail.
Click Next.
Edit the following fields:
Set Incoming mail server: to imap.gmail.com
Set Outgoing mail server (SMTP): to smtp.gmail.com
Set User Name: to username@hamilton.edu where “username” is your e-mail ID.
Click on More Settings.
Select the General tab and set Mail Account to HillMail.
Click on the Advanced tab.
Set Incoming server (IMAP): to 993.
Use the following type of encrypted connection: SSL.
Set Outgoing server (SMTP): to 465.
Use the following type of encrypted connection: SSL (Under SMTP).
Click OK.
Click Next.
Click Finish.
To change the Hamilton address book settings click on File, Info and then select Account Settings and then select the Address Books tab. Click the New button and then select Internet Directory Service (LDAP) and then Next.
Set Server Name to bud2c.hamilton.edu
Check the box for: This server requires me to log on.
Set User Name: to username@hamilton.edu where “username” is your e-mail ID.
Click on More Settings.
Set Display Name: to Hamilton AD
Set Port: to 3269
Check the box for: Use Secure Sockets Layer.
Click OK, Next and then Finish.
Click Close.
Click the Send/Receive tab, Send/Receive All Folders and type in your e-mail password. Your mail folders should populate with your Hamilton e-mail.
Fine Tune Outlook Settings for HillMail
In Outlook click on View, then View Settings. Click on the Sort... button.
Select Sent from the drop down box.
Verify that the radio-button for Descending is selected.
Click OK, then Yes, then OK.
Then click back to Columns.
Select Received on the right hand column and select Remove.
Then click OK.
IMPORTANT NOTE: If you already had rules set up prior to updating Outlook to work with your HillConnect account, you might need to recreate your rules for every Hamilton account you check in Outlook. Those rules that move mail to local folders will continue to work as before but those that move mail to an IMAP folder might need to be recreated.
Configuring Windows Mail for HillConnect Mail
Windows 7
Configure Settings for HillMail
To change the incoming server settings, click the Tools menu and then select Accounts. Click on your Hamilton Email account and select Properties then click the Servers tab.
Set Incoming mail (IMAP) to: imap.gmail.com
Set Outgoing mail (SMTP) to: smtp.gmail.com
Set E-mail username to: username@hamilton.edu where “username” is your e-mail ID
Set User Name to username@hamilton.edu where “username” is your e-mail ID.
Check the box that says: My server requires authentication
screenshot
Click the Advanced tab.
Set the Outgoing mail (SMTP) port to: 465
Check the box that says: This server requires a secure connection (SSL)
Set the Incoming mail (IMAP) port to: 993
Check the box that says: This server requires a secure connection (SSL)
If a window pops up, “Would you like to refresh your folder list?”, click Yes
screenshot
To change the Hamilton address book settings, click the Tools menu and then select Accounts. Under Contacts select Hamilton AD and click Properties.
Set Contacts Directory Account to: Hamilton AD
Set Server Name to bud2c.hamilton.edu
Click the box that says: This server requires me to log on
Set Account name: to username@hamilton.edu where “username” is your e-mail ID.
screenshot
Click the Advanced tab.
Set the port for Contacts Directory (LDAP): to 3269
Click the box that says: This server requires a secure connection (SSL).
Set the Search base to: dc=Hamilton,dc=edu (no spaces).
Click OK and then Close.
screenshot
Click the Sync icon and type in your e-mail password. Your mail folders should populate with your Hamilton e-mail.
