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Contact Information

315-859-4169
315-859-4185 (fax)

Web Support


If you need help, or if you have any questions, about Web development at Hamilton College, please select one of the 4 support areas below...

The following forms are for assistance with Web Space, Web Accounts, and Web Development ONLY. If you need help with network passwords, Blackboard CourseInfo, hardware, or other issues please contact the Help Desk at x4181, helpdesk@hamilton.edu, or http://www.hamilton.edu/college/its/support.html.

TECHNICAL SUPPORT AND PROBLEMS / BUGS / UPDATES

Examples: Broken links, a bug/error in a Web application, change to content or form fields, unable to connect to a specific Web site at Hamilton. (If you do not have a Hamilton login, please use the General Contact Form to submit your issue.)

SIGN UP FOR STUDENT WEB SPACE

Students can sign up for 200MB of personal Web space, and opt to be included in the student Web page directory.

ACCOUNT AND PASSWORD ISSUES

Examples: Give someone access to one of your Web folders, request organization Web space, and other user account-related issues.

PROJECTS AND NEW FEATURES

Examples: Request to develop and new Web application or site, request to add a new feature to an existing Web application.

GENERAL QUESTIONS

Examples: Comments, Suggestions, anything not covered above.

For publishing instructions and guidelines, please visit http://www.hamilton.edu/college/its/web/

Key Resources

Audiovisual/Presentation Requests Central Storage E-Mail HILLgroup Information Commons ListServ Mailing List Info Multimedia Presentation Center (MPC) Technology Support Search Quick Reference Guide Web Support

Services (phone numbers)

Audiovisual Services (x4231) Benefactor (x4633) Cable Television (x4120) Colleague (x5247) Computer Repair (x4171) Helpdesk (x4181) Instructional Support (x4877) Laptop Loaner (x4169) Network (x5638) Phones - Employees (x4160) Phones - Students (x4160) Training (x4178) Web Support (x4932)