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Hamilton Passwords - FAQ

No.  You must use the Hamilton College Password Manager, and routinely change your password.

If you didn’t use the Hamilton College Password Manager, then yes.  You will need to change your password again.

No, your username will stay the same.

No, you will use the new Hamilton Password Manager to create your own password.

A single password and policy are required for both network and email accounts due to limited password policy controls in HillConnect (which is powered by Google Apps). If you previously had separate passwords and are interested in an additional layer of security for your HillConnect account, consider using 2-step verification, but be aware that this solution may not be appropriate for everyone. We recommend contacting the Help Desk for more information before enabling 2-step.

Not necessarily. Our goal is to strike a good balance of security vs. convenience.  We feel that one strong password is easier to manage. If you are concerned about better email security, please contact the Help Desk at helpdesk@hamilton.edu or 315-859-4181 for assistance, or consider using 2-step verification.

You will need to enter your new password on any mobile device (e.g., iPhone, iPad, Android, Tablet, Laptop) that connects to the Hamilton wireless network, aps-hamilton.

The Hamilton Password Manager is available from off-campus.  If you also use a Hamilton-barcoded computer from off-campus, VPN access and additional steps are required to synchronize your new password with your computer.

A number of Hamilton Systems use the same password.  If you are unsure if the Hamilton system you use is considered a "connected system," please review our Hamilton Passwords - Systems webpage

It’s an extra level of security to make sure only you can access your password management account. The answers you provide to the challenge questions will allow you to get a new password or unlock your account. 

No, but you can provide nonsensical information or enter gibberish into the answers to achieve the same result.

You can use the Hamilton Password Manager to reset your password.

  • Go to https://password.hamilton.edu
  • Click on Reset Password
  • After successfully answering your three challenge questions or entering a code that was texted to your cell phone, you'll be prompted to enter a new password.

 Five failed attempts from any device (including your mobile devices) will lock you out of your account. The account will automatically unlock after five minutes. If access is needed sooner:

  • Go to https://password.hamilton.edu
  • Click on Unlock Account
  • After successfully answering your three challenge questions or entering a code that was texted to your cell phone, you'll be prompted to enter a new password.

Yes. Your WebAdvisor and BlackBoard passwords are synced with your network password and will automatically change when you reset your network password.

Yes. Your password to log into my.hamilton.edu will also automatically change when you reset your network password.

No.  While we encourage you to change passwords on a regular basis, passwords to library databases and systems will not be affected.

If you use a space in your Hamilton password, Listserv will not accept a space in a password. Therefore you may need to substitute some other character for the space.

Yes.  However, department and student organization accounts will be handled at a future time.

No. Password sharing is strictly against the password policy and never a good idea.  Files that need to be shared should be stored in your department’s shared drive. This way the files will be accessible only to members of your department without having to know your password.  For more information on how to use your departments shared drive, please contact the Help Desk at helpdesk@hamilton.edu or 315-859-4181.

No.  You should always keep your personal account passwords separate from your Hamilton accounts. 

The Hamilton Password Management System is strictly for managing your password for the Hamilton College network and resources.  A personal password manager is a piece of software that an individual can use to generate and store an individual’s passwords for all of their personal web-based computer resources:  web pages, banking, shopping, etc.

Yes. More information on personal password managers is available from the Help Desk at helpdesk@hamilton.edu or 315-859-4181.

With all elements of the policy, our goal was to strike a good balance of security vs. convenience. Given the importance of what's protected by our passwords at Hamilton, how many years many people work here, and the acknowledgement of bad behaviors (writing passwords down, sharing them, etc.), it was decided that never expiring them wasn't a reasonable choice.  Current best-practices recommend changing your password occasionally (but not too frequently), which is why our policy only requires annual changes. 

No, Colleague is a separate system and that password has different rules and must be maintained separately.

Yes, your Informer password is synced with your network password and will automatically change when you reset your network password.

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Last updated: January 28, 2021

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